Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5049 reviews
(5,049 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had some trouble getting microphone working but finally worked.
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 4 out of 5 stars
Good headphones for gamers!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Just wish there was a mute switch and volume toggle when using it on the Xbox
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 5 out of 5 stars
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset quality was way better than I expected for the price!
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 5 out of 5 stars
Grandson loves it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for our teenage grandson's birthday. He loves them!
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 4 out of 5 stars
Gaming Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son really enjoys using this headset for online gaming. I like it because then I don't have to hear the sounds from the game!
I would recommend this to a friendRated 3 out of 5 stars
Good headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It nice a comfortable. It also adjustable so that helps to get comfortable.
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 4 out of 5 stars
Gaming headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great for the money.There were other headphones much more expensive
I would recommend this to a friendRated 5 out of 5 stars
The very best for this price point
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the PC only, Windows 10 Pro 64 bit. The short story is OMG, the sound is great … the microphone (with some third-party software) is great … the comfort level is great … the build quality is great (see a pattern here)? HyperX, you get five stars from me. I WISH I had found these prior to reviewing Corsair VOID (wireless and wired), Corsair VOID Pro, Corsair Virtuoso and finally the Steelseries Arctis Pro Wired DTS Headpphone X v2.00. CONS The headset has a 3.5mm braided cord … it is too short for my needs … however the braided cord seems robust enough. Since the cable cannot be disconnected from the headset, they become useless if (when) that hard wired connection breaks (this is why you WILL BUY the 2-year Geek Squad warranty). 7.1 sound is approximated but not true … but still the sound is just “WOW” when you press the 7.1 button in the sound card Headset microphone arrived muted … it took me a couple of minutes to notice the mute switch on the side of the USB sound card With the microphone volumes maxed out in Windows 10 Pro and on the sound card on the cord, the bar on the Settings -> Sound options never peaks above about 25% even when yelling into the microphone. But there is a fix: 1. Download EqualizerAPO64-1.2.1.exe (reboot after this step) 2. Download PeaceSetup.exe (this is a skin that gives Equalizer APO a more friendly GUI). 3. On YouTube search for “How to fix HyperX Cloud, Alpha, Revolver & Stinger microphone recording level (ANY headset)” video. Follow the instructions provided in the video and you are off to the races. And just like that, the microphone is no longer on the “Con” list. PROS Kudos to Best Buy for allowing me to purchase and return no less than five headsets during this grueling process. The sound is amazing (given the 7.1 caveat above) but with the APO Equalizer installed you can manipulate the sound profile for both microphone and speakers until your heart is content. Hands down the most comfortable headset I’ve ever used … they also give optional ear pads (memory foam or pleather) so you can choose which experience you like the most. This was a HUGE deal to me as I sometimes wear the headphones for 10+ hours straight. Your mileage may vary depending upon your head shape and size. They are also comfortable wearing glasses and a hat. The “cans” adjust up and down to complete a perfect comfort level … one high-end headphone I tested did not have this feature (which blew me away) So very easy to setup which is a welcome change with regards to all of the headsets I tried out prior to this one (read no huge file to install to program the headset like Corsair and SteelSeries headsets have). For you readers who just have to have a ton of RGB lighting … you’ll just have to look elsewhere. But if you choose to use another headset for this one characteristic … you are an idiot. Noise cancellation is good enough Appearance is spot on. They omit the bells and whistles that other microphones spend so much time implementing and configuring. Microphone is detachable and comes with a rubber plug to fit into the hole to keep dirt out of the headset. This means I can detach the microphone and it looks appealing as a regular set of headphones for when I’m working out at Planet Fitness. It works well with my Apple iPhone 8S … I have a small dongle which converts the Firewire iPhone connection to a female 3.5mm jack. I simply connect the two and I’m off to the races. Microphone is easily adjustable (physically) and stays where I put it. You will have to resort to trial and error to determine optimal placement of the microphone for the optimal pickup of your voice. That's it ... buy them with the 2-year Geek Squad warranty and you will not be disappointed. However, it is important to know that if you pass the 14-day trial period and you did purchase the warranty, you can only exchange the headset three times. As I HIGHLY doubt you'll get three bad units in a row it is important to know this. This applies to all Geek Squad warranties by the way ... three strikes and you are out.
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 5 out of 5 stars
Bought for my brother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He loves them and says they have good sound qhluality.
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 5 out of 5 stars
Excellent for a gamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son is a pc gamer. He knows good quality products. This is a good product
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 5 out of 5 stars
Great headphone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone....................................
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity is on point, my son loves it and also told me set up was easy
I would recommend this to a friendRated 5 out of 5 stars
Great gaming phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotbfor my grandson and he loves them. They are problem free.
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 5 out of 5 stars
love these headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great headest for ps4 wish it had more surrond sound but good
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 4 out of 5 stars
Not ps5 compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return as this was not compatible with ps5. It was a gift for my husband.
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
No, I would not recommend this to a friendRated 5 out of 5 stars
Best one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get this headphones is good price and quality for the money
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 5 out of 5 stars
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son he liked it very much works well for gaming
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 5 out of 5 stars
Nice headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my son and he loved it. But he was irresponsible and the dog chewed it!
I would recommend this to a friendRated 4 out of 5 stars
Holds up with rough usage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this headset for my brother in law as a gift since he didn't have a decent headset when he played with my husband. He is really rough on his stuff including this headset but it still works even though its pretty beat up.
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend like his present it was for gaming ! He needed a headset
This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red
I would recommend this to a friend







