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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 5,046 reviews
  • Rated 5 out of 5 stars

    Happy Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for our grandson. He was so excited and loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great. I have a issues with other brands. The cords always go bad within 30 this one has been great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son does a lot of gaming and he is very pleased with this headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with a clear mic. love the surround sound effect as well as the option to have it link to the PC using USB-C and the aux input.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Not what they use to be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were not it for me. The bass was too low, and the treble was extremely high and dangerously deafening (maybe I had a defective set?). The entire audio profile seemed incorrect. Not sure what happened to these when HP purchased HyperX but definitely not the same headphone I use to have. Shout out to Best Buy customer service for working with me on the return so I could find a pair of Steelseries Arctis Pro's that were exactly what I needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    The sound is good but It is still not light ehough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but It is still not light ehough, You will fell tired after half hour.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing i was a bit eh on the mic at first cuz you never know but it is really good and the sound quality is beautiful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset the mic not that good but it’s good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the last set of headphones I will ever buy. Amazing product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant have any other headset after owning a pair of these!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Quality, Horrible Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for gaming. The quality construction of the headset and its appeal is well above par and I love it! The audio quality when listening to music isn’t the best, but is better than my older soundblaster headset. I get constant complaints all the time that my mic is cutting out in game or that the audio is lagging. Once I unplugged the dongle from the USB port and reinserted it, the mic worked fine. I constantly had this problem over and over. The manufacture did a free warranty replacement for me however, the problems continued shortly after receiving and using the new dongle. Honestly wish I would’ve invested a few more dollars and got a better headset from a more established manufacturer. This problem started happening about 80 days or less after purchase, so I couldn’t return it to BestBuy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound... Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck gaming headphones. Works great with the PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for about a mounth now, and they work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this item for gaming an I am very satisfied with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with absolutely zero complaints! Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well for me. Others have asked about them and were impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for anyone who likes to game on a regular basis

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great for gaming or Zoom meetings

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed headset for Zoom meetings, Love it!!!!! Have worn it for extended time ( some meetings last over 2 hrs.)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wired headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely amazing. I needed wired headphones for work and these were exactly what I needed. they work amazingly and keep outside noise out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really knowledgeable love it.. great stuff guys keep up the good vibes

    I would recommend this to a friend