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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 5,049 reviews
  • Rated 2 out of 5 stars

    Sound and Mic are good but they do not last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through 3 pairs of these headsets, the only reason I bought it more than once is because my friends work for the company. These are awesome headsets for the price but they have a major issue with their auxillary cord going out after a short time. I do not recommend these to anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what they use to be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were not it for me. The bass was too low, and the treble was extremely high and dangerously deafening (maybe I had a defective set?). The entire audio profile seemed incorrect. Not sure what happened to these when HP purchased HyperX but definitely not the same headphone I use to have. Shout out to Best Buy customer service for working with me on the return so I could find a pair of Steelseries Arctis Pro's that were exactly what I needed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great for gaming or Zoom meetings

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed headset for Zoom meetings, Love it!!!!! Have worn it for extended time ( some meetings last over 2 hrs.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement headset. It replaced the revolver headset. Hopefully, it will hold up better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me and I have been very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and just as ordered, very very fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headphones with 7.1 sound. Nice fit and ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound Clarity in these headphones is ridiculously awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these with my Xbox one X and think they're great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CRMiller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the addition of the cloth ear protectors for the cushions. It shows you how uncomfortable the cold plastic ones were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Easy to use. Connects very easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great with glasses

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wear glasses you should move right along. This isn't the magical pair you're looking for. The construction seemed very sturdy and the materials were very nice. I didn't even make it to determining how the sound quality was before I noped out, but if you don't wear glasses they might be worth a shot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best I’ve tried for my computer. Easy to usr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Head Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set I use on console now I moved up on pc and even better. very solid and light. I couldn't ask for a better head set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset for kids gaming computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids use the headset a lot when they are playing on their gaming computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We would buy again. Does the job perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these, 1 for each kid, and they love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought two sets of these headphones for my children and they seem to like them and we have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX did it again.They made an excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microphone sounds. Sturdy frame.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy headphones. Good microphone, coworkers don't complain about poor sound anymore. Good sound. I would recommend it.

    I would recommend this to a friend