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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 5,049 reviews
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Happy with it. It is a little bit high in price. Didn't want a wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product, good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can recommend this product, very good in this price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always sold out all over town because they work so well. I was very excited to find them and on sale! Would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my sons.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some loves it. I’ve tried it too. Great sound. Really helps when playing online to hear directionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper X gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headset at a very reasonable price. The built in surround sound is on another level! Would definitely purchase again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get your money’s worth with this headset I’d recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mic did not work with my iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. The mic did not seem to work with my iMac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound quality is good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working well for the ps4, the Best Buy warranty is well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this headset its great has real nice bass sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a nice headset. Only thing I dislike is how easily it adjusts itself while on my head.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Excellent audio terrible mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is fantastic, I purchased this to replace my defective hyper x cloud pro headset that had a bad mic, unfortunately out of the box the microphone has connection issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not really expect much for these headsets. Although I was mistaken. The quality of these headphones have exceeded my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried so many brands and this one is the best so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a headset should be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, sound is clear and every sounds very full. Mic is clear and overall a good buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Work...When they feel like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because they kept coming up as a top gaming headset. At first they seemed really good. The dongle to control sound and mic is pretty nice. HOWEVER! That's a big however. Every time I unplug them to move or adjust my pc set up the mic will stop working when I plug the headset back in. (yes the pc is off when I do this.) I have never had a headset have the most stupid and inconstant ways of fixing this issue. All drivers are updated and still wont work. Go and disable the device in sound manger and re-enable it. This has worked once. Make sure nothing is muted. Not that stupid thank you! Ignore the mic. Hey! That worked. Now its not working. I have done everything possible and not 1 thing is a consistent fix. Kingston you need to do more r+d before you send this stuff out. Never had this issue with any other headset that is comparable. Feels bad man!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my son and hes happy so I'm happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset!! Only complaint is the fit is kind of loose but overall it’s a quality headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality in both audio. And construction.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset! Solid construction and great audio quality. I would highly recommend this gaming headset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used to be good a few years ago.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend has owned this headset for a few years now and works great, so I figured I would upgrade to it. I got mine about a month ago and it has not been a great experience. I have been getting constant static and there are times where they just stop working and they won't work until I restart my computer. I figured I must have gotten a defective headset so I purchased another one. This time, the static didn't happen at first. But as the days went on, it kept getting louder and more consistent to the point where I couldn't hear myself think. I tried every troubleshooting method I can find on the internet to no avail. I even tried plugging them into different devices and the static persisted. The odds of 2 headsets being defective back to back is pretty low. I want to like this product since I've seen so many good reviews from friends and on the internet in the past few years, but the quality has just fallen off and its not worth the hassle. Definitely do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easily one of my best purchases!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the best purchases i’ve had in a long time. Its been a while year and this headset hasnt lost its quality since.

    I would recommend this to a friend