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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 5,046 reviews
  • Rated 3 out of 5 stars

    Alpha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t specify that the 7.1 surround sound is only for pc and I have no way to mute my mic or higher it’s volume

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for pics not for xbox or ps but definitely it's a nice one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Microphone has the worst design I've ever seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset itself is very nice. Sounds good, the USB controller works great, I want to like these. However, the mic is detachable and not only falls out very easily, but the input is an absolute failure of design. Slightly rotating the input into the jack is enough to cut out your microphone, and eventually completely disable it. Adjusting the mic position alone is enough to cause enough rotation to disable the mic. I spent two rage filled hours scrolling through support forums, device managers, and driver reinstalls before I discovered the mic didn't work because it has to be positioned PERFECTLY. Hopefully this saves somebody else having this issue the pain.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 2 out of 5 stars

    Weak sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset ever. I saved up and bought a 300 dollar pair dont waste your money. You cannot adjust the volume

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these headset. Sound was not too good and didn’t fit comfortable on my sons ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is nice, but the mic could function better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Can’t beat it. Definitely worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worthless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working immediately after the return policy expires.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job and that’s about it. I recommend changing the ear cups to the extra pair they give you right away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son as a replacement for the same one he had in silver. We had it under warranty thank goodness, he had it for about a year and a half before the mic started crackling. He loves his new headset and is thrilled that it is RED!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    General

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, comfortable to the ears and head adjustment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not sure about this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted it for console gaming, was recommended by salesperson. now trying to use it, can't get sound to turn up or use for chat. probably works fine on pc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed great, sound quality is good, nice color and easy set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are ok.... nothing special. I have used better headphones. You can't control volume unless you open settings.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PC only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my PS4, And it sounded like complete rubbish. This product is only for PC. On anything else, It sounds like sub $50 headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phone mute is not working the item will need to be return did work the first day very disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and very good sound especially considering the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There just regular head

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There pretty good durable and the sound is good I use them with my pc gaming rig and laptop. They sound awesome. I also use them with my xbox. They sound good but I wouldn’t recommend them for anyone because the price is a little to high. They don’t have any special features or anything for the amount of money your gonna spend on them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones at a Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset seems to be a highbred between the old and the new. It comes with the "older" plugins for the mic and speaker, but also comes with a USB converter. I am using the USB converter and it works great. I wouldn't say these are the best gaming headphones, but they work great for Fortnite on PC, and that is what I am using them for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An okay headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the headset was pretty cool but I compared it to the hyper x cloud I and thought the 2nd had a bunch of unnecessary things

    I would recommend this to a friend