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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 5,049 reviews
  • Rated 5 out of 5 stars

    Superb Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Amazing comfort- I could wear these things all day without any issues. -Sound quality - These perform as well as most headsets ranging in the 150-200$ bracket, good highs and lows with the middle range only lacking slightly. Good bass but not overpowering. -Detachable mic - if you have no need to speak or just prefer not to. -Build quality - They feel really rugged, but are flexible. The leatherette ear pads are splendid, I am so satisfied that I have not tried to switch to the alternate pads that were included. All the included cables are braided. Con: The cord on the headset unit is a tad short, and the cord on the 7.1 in-line volume control is too long. If I had the choice I would take about 1.5-2 ft from the the longer and add it to the shorter cable. Overview: I cannot stress enough how much I love this headset, it has amazing noise cancellation, comfort, style, and build quality. The few cons I have for this headset are more than made up for in quick fixes and superior materials and execution. For the slight annoyance of the shirt-clip dongle (was able to clip it to another piece of cord nearby with no problem) this headset outperforms any headset previously owned and then some at this price. Would recommend to anyone looking for a quality headset every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for playing the game! Would recommend! Great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them when gaming and chatting with family over FaceTime. Work well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound good, feel/weight bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sound quality was superb, I couldn't overcome the weight on my head/ears. Was uncomfortable after half hour sometimes less.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They’re good while they last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, however the cord tangled and severed itself and no longer works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GREAT SOUND, CAN'T HEAR YOURSELF ON THE MIC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but I find it really irritating that for $100 your mic doesn't broadcast onto the headphones. I plan on exchanging.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for gaming.Was recommended by a friend and not disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Staying faithful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went straight for these again. (My roomate's dogs got the first pair.)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value, not amazing mic / sound quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good budget gaming headphones. Sound and mic quality is subpar, but that is expected when the price is low.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is pretty pricey for what it is. The noice cancelling is not great and the sound quality is not the best either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alpha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t specify that the 7.1 surround sound is only for pc and I have no way to mute my mic or higher it’s volume

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Weak sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset ever. I saved up and bought a 300 dollar pair dont waste your money. You cannot adjust the volume

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I would definitely buy again. The quality is good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microphone has the worst design I've ever seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset itself is very nice. Sounds good, the USB controller works great, I want to like these. However, the mic is detachable and not only falls out very easily, but the input is an absolute failure of design. Slightly rotating the input into the jack is enough to cut out your microphone, and eventually completely disable it. Adjusting the mic position alone is enough to cause enough rotation to disable the mic. I spent two rage filled hours scrolling through support forums, device managers, and driver reinstalls before I discovered the mic didn't work because it has to be positioned PERFECTLY. Hopefully this saves somebody else having this issue the pain.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for pics not for xbox or ps but definitely it's a nice one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these headset. Sound was not too good and didn’t fit comfortable on my sons ears.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Can’t beat it. Definitely worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is nice, but the mic could function better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job and that’s about it. I recommend changing the ear cups to the extra pair they give you right away.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Sound could be a little louder

    I would recommend this to a friend