Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal.
  • Angle. HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal.
  • Left. HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal.
  • Alt View 11. HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal.
  • Alt View 12. HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal.
  • Alt View 13. HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal.
  • Alt View 14. HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal.
  • Alt View 15. HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal.

HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Gunmetal

Model:
4P5L9AA/KHX-HSCP-GM
SKU:
4505204
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 5,049 reviews

  • not sure about this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted it for console gaming, was recommended by salesperson. now trying to use it, can't get sound to turn up or use for chat. probably works fine on pc.

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    No, I would not recommend this to a friend

  • Replacement headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son as a replacement for the same one he had in silver. We had it under warranty thank goodness, he had it for about a year and a half before the mic started crackling. He loves his new headset and is thrilled that it is RED!

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    I would recommend this to a friend

  • General

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, comfortable to the ears and head adjustment.

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    I would recommend this to a friend

  • Worthless

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working immediately after the return policy expires.

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    No, I would not recommend this to a friend

  • PC only

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my PS4, And it sounded like complete rubbish. This product is only for PC. On anything else, It sounds like sub $50 headphones.

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    No, I would not recommend this to a friend

  • Decent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are ok.... nothing special. I have used better headphones. You can't control volume unless you open settings.

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    No, I would not recommend this to a friend

  • Review

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed great, sound quality is good, nice color and easy set up.

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    I would recommend this to a friend

  • No

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phone mute is not working the item will need to be return did work the first day very disappointed

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    No, I would not recommend this to a friend

  • Excellent value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and very good sound especially considering the price.

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    I would recommend this to a friend

  • great headset

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset for pc. lightweight and comfortable

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    I would recommend this to a friend

  • An okay headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the headset was pretty cool but I compared it to the hyper x cloud I and thought the 2nd had a bunch of unnecessary things

    I would recommend this to a friend

  • HyperX

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset captures voice very well and playback audio is clear

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    I would recommend this to a friend

  • Good Headphones at a Great Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset seems to be a highbred between the old and the new. It comes with the "older" plugins for the mic and speaker, but also comes with a USB converter. I am using the USB converter and it works great. I wouldn't say these are the best gaming headphones, but they work great for Fortnite on PC, and that is what I am using them for.

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    I would recommend this to a friend

  • Great for gamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a short time the sound in one side of the headphones is not good. I will return them under the extended warranty, and get another set

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    I would recommend this to a friend

  • Head squeezing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a big head so it Can feel a bit tight great sound tho

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    I would recommend this to a friend

  • Comfortable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great economical headphones. Very comfortable.

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    I would recommend this to a friend

  • Great Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price! Really good for gaming.

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    I would recommend this to a friend

  • Excellent!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price point. You do have to remember to un-clip the volume control before you get up and walk away. It is a small adjustment, but easy to do for how great this head set is. I would purchase it again!

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    I would recommend this to a friend

  • Not so great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every ti worked grewt but Not so great, after a few days of use one side stopped working and well lucky i got the warranty

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    No, I would not recommend this to a friend

  • Gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift quality ans noise cancel great

    This review is from HyperX - Cloud II Wired Gaming Headset for PC, Xbox X|S, Xbox One, PS5, PS4, Nintendo Switch, and Mobile - Black/Red

    I would recommend this to a friend
Page 232, Showing 4,621-4,640 of 5,049 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.