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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 5,049 reviews
  • Rated 4 out of 5 stars

    Very good headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work really well! Great for gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is good if you’re a moderate gamer but I would recommend something a little better if you play on a daily basis.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Head phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son and he has no issues with this product. It does what is needs to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for the price, dont hesitate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using razer for almost as long as I can remember, but recently bought these for a second computer build and I must say I am impressed. May turn me into a HyperX headset user.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average sound, big price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after watching the Rtings review. They said it was a good “budget” wired headset, which is true. They sound kind of tinny and crackle at higher frequencies (flash bang in COD). I also had to exchange them after 4 months because the 3.5mm plug had issues. Kept getting squeals and intermittent sound unless I rotate the cable every few minutes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good at the start but after a few months they stop working, sounds keeps going in and out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS4 slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you update firmware dongle will work on PS4. If your using directly on controller you have to adjust volume through PS4

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Actually a 3.5.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to download a bunch of software in order to get ppl to hear me from the mic. Otherwise I like it ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small earpieces

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear pieces too small for me. My fault for not checking first.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok gaming head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was OK, sound quality lagged even the mic was a little shaddy when speaking. returned and got a different one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay…not superb, not too bad…Mic could be much better though…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio on the headset is amazing but the microphone is not that great. :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Head set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great headset but my wife couldn’t use it for her job that she needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it, no complaints.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good at first but after a week of use it started making a weird popcorn noise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bought one and the cord broke

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price I'd just go wireless next time. Forget the hassle with this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the price was ok, the headphone quality has much go be desired. Was 2nd pair we had bought and it does not last very long. Plastic head band breaks pretty easy. Decided to buy Bose Headphones after the 2nd pair broke.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    very comfortable but mic died

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable but mic died less than a year later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    idk about these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now on my 3rd pair, the sound and mic is ok but the wires just arent good, they keep twisting for no reason and it gets loose where the wire goes into the headset and causes a terrible static noise, this happened on all pairs I've owned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item stopped working after 4 months. I had to exchange this item. Hopefully it will last this time.

    No, I would not recommend this to a friend