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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 5,049 reviews
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better headsets for the same price range. I wouldn’t get these for PS4

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Echoing Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was ok, but the biggest issue was the feedback everyone was hearing in discord. Never have had a problem with other headsets.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor build

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy headset really bothers if you are using for longer periods

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent product but somewhat poor durability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was superb and worked with almost anything! But it stopped working after about a year despite the fact that it was barely worn, so it’s not exactly worth $90

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and mic but the sound card is not compatible with ps4

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shocking (literally)

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and Mic quality are great, my review is based on at less then a year old with no visible wear n tear, the headset would randomly start shocking my ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone Colors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair of Headphones for this brand. The color selection was excellent - I can change out at will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own 2 of these headsets. As I have tried a variety of headsets these work great especially for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product not really Xbox compatible. Yes the headphones will work if plugged into controller with the 3.5mm jack. But to use the inline controls you must plug into a usb outlet which only works on PlayStation and Pc

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Correct! The Cloud II Wired headset will only function via aux on Xbox systems. For non-analog headsets with full Xbox compatibility, please see either the CloudX Flight or CloudX Stinger Core Wireless.

      Zachary | HyperX HyperX

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're really good honestly. But with the audio mixer it sounds a bit low. But without it I love the bass in it. It sounds like a movie. I'd give it 5 stars if the audio mixer actually worked haha but they're not bad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microphone damage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sounds good but the microphone damage in 6 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound minor flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caution if using with xbox controller as plug sticks straight out of the controller and kinks. I put a 90° adapter on it and it works great. Sound and microphone work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real good weak cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good, Espically on sale. Only downside - I can tell the cord probably won’t make it very long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FPS gaming point of view

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not all that good or live upto the hype for its fps games I’ve had other headsets that’ll give Better feedback of enemy footsteps like the Astro’s but for the money you can’t beat it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hhhaaa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not very loud that the only issue it is normal

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not too impressed with the sound quality and doesn't get loud enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great in sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t meet my expectation. Sound quality is not that great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MY HEADSET

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEEDED A NEW HEADSET FOR THE XBOX THIS ONE WORKED VERY WELL I DO RECOMMEND IT I THOUGHT I REMEMBER BUYING IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome my son loves this the price is right the packaging was awesome and the delivery was super fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much bass for the game and I couldn’t hear the footsteps.

    No, I would not recommend this to a friend