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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 5,049 reviews
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works much better than the wireless one. I would recommend over the Bluetooth. The extended cord is also pretty long.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy for ps4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound card doesn’t work for ps4. That’s the only way to have a mute button and get the 7.1 audio. Sound card is only compatible for PC. It should specify that before buying

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Value at an Excellent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. I got them discounted, so they were about $20 cheaper and I'd say definitely worry it. Hate that the surround sound is only accessible through the USB dongle, but it can't be helped.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but sound is not as good as I though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I got two of these for my kids and they love it. I definitely recommend it for others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mislead by Ad - Very disappointing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a black friday/cyber monday deal specifically because it said it was compatible with Nintendo switch (right in the online ad description). Unfortunately it was a big let down on Christmas morning when my son went to play with is new headset only to find it out's not compatible with nintendo. Extremely disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Process

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy online Purchase, Arrived faster that Store pick up and product is as advertised. Very Happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will lower the price, than raise it. Which makes no sense and they wonder why people return stuff is because they probably found it cheaper @ wallyworld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPRISE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SON IS GOING TO LOVE THIS HE LOVES RED AND THIS IS THE HEADPHONES HE BEEN ASKING FOR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best bang for your buck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets for gaming for kids. Quality is not the best but what do you expect for $90. lasts about two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headphones that came with a reasonable price! I use it to play Diablo 2 Resurrected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter headset and better then razor ones which i could never get to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet. Were purchased as a gift for Xmas. Quality seems to be very good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone Stopped Working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these seems decent, but the microphone stopped working after only a few uses. Your money could definitely be better spent on a better product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Tatay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson is very happy with his new gaming headset. When he’s happy I’m very happy. Thanks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay audio but for small heads and ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 6'2 about 180 and these headphones don't have enough adjustment to fit over my ears comfortably. I have to remove them after a few games as the lift my ear lobes up and makes its uncomfortable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with the product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Was recommended by a friend and Best Buy beat the going price. These are truly a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for charging Good for charging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice add-on to the PS five so you can charge your controller with ease 

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If you’re on a budget they’re ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lasted me about a month before the mic stopped working than it just fell off from the headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift, but these are replacing an exact set that was worn out.

    I would recommend this to a friend