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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 5,046 reviews
  • Rated 5 out of 5 stars

    Gaminggadgets

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommended. 5 stars!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish that you can adjust the headband more. good gift

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too tight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the headphones. Too tight on my head even though they were adjustable

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hi, Jennifer! With every headset you try on, it's hard to create the perfect one-size fits-all. We recommend checking out your local vendors and request a first-hand demo and see what is comfortable for you. Feel free to hit us up on our social channels if you need to pick our brains for further suggestions. We got you!

      Sidney | HyperX
      Chat/Email -> https://www.hyperxgaming.com/us/support
      Facebook -> https://www.facebook.com/hyperxcommunity/
      Twitter -> https://twitter.com/HyperX HyperX

  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gamers. Reduces outside noise adequately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Leyton's headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson has enjoyed using these headphones when he was with us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson. He is very pleased with it. Works just like it should.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic constantly cuts out and the headphones are constantly making a popping noise. Customer service has not replied to a single inquiry.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microphone will cut off during gameplay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone will cut off during gameplay. This headset probably better for PC again. On the plus side, it has a USB or 3.5 connectors.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a huge disappointment and I would not recommend to anyone! The sound quality was ok at best and the way that the device is made there is no way to just replace the actual audio cable running to the headset! Instead once the wire goes bad and has a short in it then these are useless, which by the way happened like the 2nd week I owned these things so I took this junk back and won’t be getting again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headache

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a massive headache. Idk what people are talking about with these headphones and their comfort. They felt horrible. Sound is thin, trebly, and completely lacks any and all low end

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst headset ive bought yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    low sound quality sound and mic quality is barely there the mic is bad because im very quite and have to figdet with the mic and point it towards my mouth every 10 seconds just for my teamates to tell me they can barely hear me.

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hi, ajrod99! What platform are you gaming on? Have you tried adjusting the microphone settings in-game or through your communication applications? Please reach out to us with more details about your setup. Visit our support page at https://hyperx.com/pages/support . Let's chat. HyperX

  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to set up and use. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems sturdy. Good sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems sturdy. Time will tell. Microphone jack was tough to insert all of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Seriously...get these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently decided that I needed to change headsets. My Razer Manowar headphones simply were not comfortable. I had looked at a ton of options and tried out everything from Turtlebeach to Astro headsets. Best Buy started carrying these HyperX headsets and I was curious about them. I had not really heard about them before. I read quite a few reviews online and people were raving about them...literally rating them higher than Astro A50s and TurtleBeach Elite pro headsets! These are less than half of the price of some of these big names headphones so I was quite a bit skeptical. I really wanted a headset that would be comfortable for hours at a time as I do play a little bit of WoW. Looking at the headband piece on these, I decided to try them out (this is the part of the headset that rests on top of your head) as the Manowar headband piece was very uncomfortable. I have been using these Cloud II headphones for a few weeks now and I think that they may be the best headphones that I have ever used! They are the most comfortable headphones that I have ever worn...seriously! The ear muffs are extremely comfortable and the passive noise cancellation is some of the best available! The sound quality is top notch, making Metallica sound as good as I have heard on some of the best speaker systems! And what a bargain! Less than half of the price of the competition! Needless to say, I highly recommend these headphones and am very, very happy that I decided to give them a shot!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microphone stopped working.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone stopped working after about 6 months. Already needed to replace.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mic broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic broke fairly quickly. Wasn’t too expensive to replace.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Many problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time for them the mic keep cutting out and the replacement the mic was getting stuck and chatting out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bulky, uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When adjusted to bigger head, metal on sides is uncomfortable. Ear pads are too bulky. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap plastic parts break easily with normal use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item gifted Christmas of 2022, broken as of April 2023(careful adult use). Product quality has gone down hill over the years for this company. I'd like to think a headset should last more than 4 months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Sound could be a little louder

    I would recommend this to a friend