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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 5,049 reviews
  • Rated 5 out of 5 stars

    Best headet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this brand for a long time and love them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set of headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a problem with them and they work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the product is really good and is still working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described. Changing earmuffs is difficult. Overall good quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to wear everyday for my work. They are horrible. Extremely uncomfortable!! They are so heavy on my head that they would give me horrible headaches by the end of the day. The ear piece were so hot that i would have to take the headset off just to let my ears cool off. I would not recommend these for anyone to use for anything!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Standard for gaming headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a friend after I had mine for a few years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good. Only complaint is the sponge on the microphone falls off. Works good without it tho.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is ok but doesnt last very long for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good itwm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont lose the microphone good product Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaminggadgets

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommended. 5 stars!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too tight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the headphones. Too tight on my head even though they were adjustable

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hi, Jennifer! With every headset you try on, it's hard to create the perfect one-size fits-all. We recommend checking out your local vendors and request a first-hand demo and see what is comfortable for you. Feel free to hit us up on our social channels if you need to pick our brains for further suggestions. We got you!

      Sidney | HyperX
      Chat/Email -> https://www.hyperxgaming.com/us/support
      Facebook -> https://www.facebook.com/hyperxcommunity/
      Twitter -> https://twitter.com/HyperX HyperX

  • Rated 4 out of 5 stars

    Good Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone. Little heavy. Support pc and xbox without problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish that you can adjust the headband more. good gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson. He is very pleased with it. Works just like it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Leyton's headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson has enjoyed using these headphones when he was with us.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microphone will cut off during gameplay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone will cut off during gameplay. This headset probably better for PC again. On the plus side, it has a USB or 3.5 connectors.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a huge disappointment and I would not recommend to anyone! The sound quality was ok at best and the way that the device is made there is no way to just replace the actual audio cable running to the headset! Instead once the wire goes bad and has a short in it then these are useless, which by the way happened like the 2nd week I owned these things so I took this junk back and won’t be getting again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headache

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a massive headache. Idk what people are talking about with these headphones and their comfort. They felt horrible. Sound is thin, trebly, and completely lacks any and all low end

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic constantly cuts out and the headphones are constantly making a popping noise. Customer service has not replied to a single inquiry.

    No, I would not recommend this to a friend