Customer Ratings & Reviews
- Model:
- 4P5L9AA/KHX-HSCP-GM
- SKU:
- 4505204
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.
This summary was generated by AI based on customer reviews.
worst headset ive bought yet
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.low sound quality sound and mic quality is barely there the mic is bad because im very quite and have to figdet with the mic and point it towards my mouth every 10 seconds just for my teamates to tell me they can barely hear me.
No, I would not recommend this to a friendBrand response from HyperX Product Expert
Posted .Hi, ajrod99! What platform are you gaming on? Have you tried adjusting the microphone settings in-game or through your communication applications? Please reach out to us with more details about your setup. Visit our support page at https://hyperx.com/pages/support . Let's chat.
Microphone stopped working.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone stopped working after about 6 months. Already needed to replace.
No, I would not recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to set up and use. Would recommend
I would recommend this to a friendMic broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic broke fairly quickly. Wasn’t too expensive to replace.
No, I would not recommend this to a friendBrand response from HyperX Product Expert
Posted .Hi, jpb2277! Were you able to get assistance from our support team? Please send us a DM on our social channels or visit our official support page. We'll be happy to get you a microphone replacement.
Sidney | HyperX
Chat/Email -> https://www.hyperxgaming.com/us/support
Facebook -> https://www.facebook.com/hyperxcommunity/
Twitter -> https://twitter.com/HyperX
Many problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first time for them the mic keep cutting out and the replacement the mic was getting stuck and chatting out
No, I would not recommend this to a friendBulky, uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When adjusted to bigger head, metal on sides is uncomfortable. Ear pads are too bulky. Not worth the price.
No, I would not recommend this to a friendI returned them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son didn’t like the external or separate volume control.
No, I would not recommend this to a friendCheap plastic parts break easily with normal use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item gifted Christmas of 2022, broken as of April 2023(careful adult use). Product quality has gone down hill over the years for this company. I'd like to think a headset should last more than 4 months.
No, I would not recommend this to a friendHeadset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took it back because after consideration, it was too expensive.
I would recommend this to a friendMicrophone Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset quality is great. However the microphone on it SUCKS. The slightest motion of the headset would disconnect the microphone.
No, I would not recommend this to a friendPoor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound and connection Spend more money and go wireless
No, I would not recommend this to a friendHeadset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work as well as some of the other headsets.
I would recommend this to a friendCheap quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a couple months, sound went out really fast
No, I would not recommend this to a friendthe headphones came damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.straight out of the box, these headphones were clearly damaged. The box was bent and out of shape, and when i put these headphones on, one of the cushions were missing. Also, the audio quality was horrid, and the 7.1 surround sound was no different. Overall, this product was not worth the price, and buying cheap $15 headphones would work a lot better.
No, I would not recommend this to a friendNot sure
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get the 7.1 to work on my PS4 so I can't give my honest opinion
I would recommend this to a friendLeft side didn't work out the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have loved to give this product a great review but my cloud II's had no sound output coming out the left side. Switched it out for the Alpha and am happy with my decision.
No, I would not recommend this to a friendWorth the money/ honest review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tested various headsets and none of them were just right. You know when you’ve found what you want. Bass is not as rumbley as I would like but it’s not necessarily lacking either. Clear quality sound, detachable mic and VERY comfortable with what I find a great design and look. Doesn’t look or feel cheap. My only downside to this headset is that it does NOT have inline volume, mute etc etc. I’m order to customize chat volume or mic monitoring you will have to go to your settings to do so. Just press the home button and swipe right until you get down to audio. BUT! Fortunately if you would like the convenience of having it at your thumbs you can luckily use the Turtle beach ear force audio controller plus (adapter). Therefore you get the volume control, mute, mic monitoring, super human hearing and equalizer presets. It juices the headphones up. If the headset has all these available on the headset itself I would have gave it a 5 star. But none the less, best bang for your buck. Astro’s aren’t worth the money for the sound they produce. Just my opinion. Hope to see a wireless hyperx cloud 2 with the features of a stealth 700
I would recommend this to a friendna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i don't want to write a review so im just typing stuff
I would recommend this to a friendWas ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ultimately returned this headset because it just didn't sound nearly as good as what I was replacing.
No, I would not recommend this to a friendCheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Had to return and buy from game stop.
No, I would not recommend this to a friend