Customer Ratings & Reviews

My friends tell me the the output of my mic is terrible, like android audio.

After using this product for about a month it began crackling to the point where no other sounds could be heard. To fix this I have to unplug it and leave it unplugged for about 30 minutes. This happened frequently to the point where I could no longer use the headset. Definitely do not buy, its a faulty product and no fix is available online.

Not full compatible with the PS4. Sone button will not work.

This product was not very durable and has stopped working. I would not buy it again.

Microphone died after approximately 60 days of moderate use, 2-3 days a week. Problems started with excessive noise to recipients from this microphone. Tried to replace the microphone with an after market replacement to no avail.

Very disappointed when I purchased this item for my Xbox I bought this item for the 7.1 sound which I could not use only on ps4 and pc are you able to use the 7.1 and if you do not have a newer Xbox controller you have to buy a 25 dollar adapter

so they are great....but the worst durability in the headset I have ever had. $100 for a headset to break in just 4 months is ridiculous. I have had 50$ headsets live for 1-2 years. I got this because I thought oh more the money the better. sadly not the truth,

the plastic in which the metal slides through on each side have started to crack and fall to pieces after several months.

Not going to say this isnt a great headset but its not as great as its hyped up to be. Much better products out there for equal price

Although you can plug it in your 3.5 jack your wasting your money because you can’t use the audio control box which requires a usb plugin which Xbox One, S, or X doesn’t support.

I got them brand new and I don’t know why but every time I buy hyper x headphone the left side where you can adjust it is always loose

They worked amazing for about 2 months, till the plug that goes into my Xbox One controller, snapped off. I am not rough on my things, I am always careful, so it really frustrated me when it happened. I hope I just purchased a lemon!

I bought it as a gift. The old 25$ headphones they had was better than this. You can't even change the microphone input levels

Seems like a good headset but isn’t fully compatible with The XBOX system

It connects audio to the Nintendo Switch however the microphone doesn’t work. I had to buy another part for it to work.

These where garbage they stop working after just 6 months glad I got a warranty

Only works on one side. The sound cuts off a lot and sometimes they just work. I think mine are defective.

ITs decent. Better than my older corsair headset but its ok. It does use a usb/combo jack so dont expect great mic quality from this.

The HyperX Cloud II headphones (I will have two in total by the end of this hectic year) surely have it's ups and downs. Before you read my review in depth, please keep in mind that I am still new to the whole "PC gaming" set up by multiple steps. (meaning I am still researching PC gaming desktops, their specs, headsets and etc.) The pricing on these things are pretty lucrative, but for those who really want to be immersed in their games, movies and TV shows, then these $100+ headphones are just what you are looking for. There is a lot of research on the customers end, ( a little bit of educating yourself on how this stuff is made/works) that must be done BEFORE ever making a purchase. I emphasized this with my family members every time they want to buy any new piece of technology. It is no walk in the park but as long as you show the seller that you know a thing or 4 about what you are getting, the more the seller will respect you more as a customer and will be willing to help you on what you are really looking for. So here are my initial pros and cons of the Hyperx Cloud II gaming headphones and why I never want to spend that type of money on gaming headphones again. (Because these are just semi-perfect for me) First, let's start with the cons. The sound quality is "almost" there for me. (It's nearly perfect when listening to most songs) I can't put my finger on it, but I can barely hear some effects during some movies, games and etc. (Not sure if it is my laptop, the condition of my ears which are fine or my speakers) When it comes to comfort, these headphones are kind of on the comfortable and uncomfortable side with me. The headhpones will fit anybodies head pretty well and the headset cushions are pretty snug. As for me, the cushions feel a little too tight around my ears and I have to keep adjusting them. (Other than that, the comfort level is pretty moderate) The sound card adapter is pretty useless to me. (The headphones sound just fine without the surround sound feature) The wire (without the adapter) is way too short and can be troublesome for some peopole, who happen to have their phone in their pocket without a case. Now for the pros. The mic quality is superb. The sound quality is pretty solid. (Though improvements can be made if they were to make a Cloud III model) The noise cancelling technology is a blessing in disguise when I deal with loud pets/neighbors. The sound adapter is neat and quite innovative. (Unfortunately, I need it in order to mute my mic or adjust the volume. That is a bummer.) Lastly, even with it's cons, I was motivated to buy another pair of these. (Just wish they came in different colors of blue, purple, green and orange.) So how would I improve the product? The packaging could use some work. Taking notes from other "cheaper" gaming headsets (with a pretty decent sound quality) when it comes to having a mute option connected to the wire and etc. is a must. Perhaps if they tried a different piece of material, these could be the most comfortable headphones of all time. (Or at least the top 10 or 50) Moreover, I would push for a retractable long cord. As far as innovation goes, I would put a speaker button nozzle on one of the sides of the headphones. (Or at least attach it somewhere that still helps create the immersion/comfort zone of many gamers/customers) If I ever heard about the Hyperx Cloud III project in the works, I would push for the following simple innovations: 1. The ability to transform your headsets through detachable speakers. (A somewhat durable and small headset within a headset) (That would be pretty cool) 2. Easier but durable packaging. (It's time to innovative how products are packaged without the headache of using scissors/ripping the box to shreds) 3. Let the headphones come with some small wired headphones. (Take notes from Skullcandy) 4. A detachable wire. (push for wireless headphones, but give customers the option to connect a headphone jack. I do understand that your more expensive headphones offer this option, but why not the Hyperx Cloud II headsets?) 5. More color options. (It's optional but why not?) Hopefully, HyperX corporate receives my letter and understands where I am coming from. Furthermore, I wish them the very best in their future products/how they continue to bring joy and innovation to many customers/gamers. These are the first and LAST gaming headphones that I will ever purchase. Hyperx. Thank you but please consider my suggestions/prices in the future.

Later a year with moderate gaming. Headphones started cutting out on multiple differt controlers after 6 months and are now completely unusable a year later.