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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,046 reviews
  • Rated 1 out of 5 stars

    wow...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so they are great....but the worst durability in the headset I have ever had. $100 for a headset to break in just 4 months is ridiculous. I have had 50$ headsets live for 1-2 years. I got this because I thought oh more the money the better. sadly not the truth,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like it, Dont love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not going to say this isnt a great headset but its not as great as its hyped up to be. Much better products out there for equal price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    quality and durable headset for a killer price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is seriously the best headset I’ve every used and probably will. The sound on this is really good and the cushions surrounding the ear is soft and good too. Plus there no sound leakage from outside the headset at all unless you try and blast music or sound. Also the durability on this thing is Mind blowing; I’ve many times yanked out the cord and dropped the headset (on accident obviously) and not once has this thing even showed signs of wear and is doing amazing after 2 years of usage. Microphone is pretty good, and it’s removable so that’s definitely a pro. Overall amazing headset and don’t even think about not getting this if it’s in your budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them brand new and I don’t know why but every time I buy hyper x headphone the left side where you can adjust it is always loose

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although you can plug it in your 3.5 jack your wasting your money because you can’t use the audio control box which requires a usb plugin which Xbox One, S, or X doesn’t support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They almost had a 5...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked amazing for about 2 months, till the plug that goes into my Xbox One controller, snapped off. I am not rough on my things, I am always careful, so it really frustrated me when it happened. I hope I just purchased a lemon!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy for XBOX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good headset but isn’t fully compatible with The XBOX system

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift. The old 25$ headphones they had was better than this. You can't even change the microphone input levels

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wired

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These where garbage they stop working after just 6 months glad I got a warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nintendo Switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects audio to the Nintendo Switch however the microphone doesn’t work. I had to buy another part for it to work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works on one side. The sound cuts off a lot and sometimes they just work. I think mine are defective.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITs decent. Better than my older corsair headset but its ok. It does use a usb/combo jack so dont expect great mic quality from this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mic was too low

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son. His friends said they could barely hear him. so it was returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Limited lifetime of use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Later a year with moderate gaming. Headphones started cutting out on multiple differt controlers after 6 months and are now completely unusable a year later.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could be amazing if it worked.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to rate this higher as it was a decent headset for the month I had it but it has suddenly stopped functioning and is no longer able to be used. No idea what happened, I turned my PC on, sat down, audio and mic completely non functional. I had just used it the night before!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery level and sound quality is not good I can’t prefer to another guest as it is not as good for my playing games

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great, should mention on the box that you need the remote adapter to adjust anything on the headset .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after only 4 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked okay at first, but has completely stopped working on my Xbox one x. Won't pick up or play audio. It works with the USB attachment on my PC well enough still but trying to use it on anything with the 10mm just plain doesn't work anymore. Expected a lot longer lifespan from a product for the price. Pretty disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for my Xbox and I had to take it back. It doesn’t state that in the write up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 weeks of using they broke..................

    No, I would not recommend this to a friend