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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 5,046 reviews
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but don’t enjoy the static sound they have when idle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    A must for people with small ears.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a pair of Turtle Beach Earforce Seven for the longest time. It was always a hassle because the muffs were super big on me and I wear glasses. The extra muff would press the arms against my head and I couldn't wear both my glases and those headphones. With the Cloud 2 that is no longer a problem. They're small enough that there's no extra to press against my head. Next are the cups. Mine came with the leather cups already on which made me wary at first as that's what my Turtle Beach has. Pleasently surprised when I put them that again, there was no pressing and the leather didn't immediately make my skin start to sweat. I played a few hours with the leather cups on and when I finally switched to the cloth ones there wasn't much sweat and oil to see as there would have been with my Turtle Beach. The cloth cups worked just as well and I honestly prefer them. Between the two the leather seems to be more noise cancelling than the cloth as my friend said I was shouting a lot when I had the leather cups on. The weight of these headphones is fantastic as well. I played for well over five hours with them on and barely noticed them. That length of time I would of had to switch to earbuds if I was using my Turtle Beach ones. And even using earbuds for that length of time would have gotten irritating too. So defiantely a plus on how long you can wear them without really noticing them. I haven't been able to test out the 7.1 capabilities of the Cloud 2 yet as I've just been playing on my Xbox but based on what I've seen already I have high hopes. Overall great pair of headphones though and I would definately recommend to a friend. Not only because of the performance but because of the price for said performance. Hyper X has made a supber set in my opinion and I look forward to what they give us next.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’m giving this item a one star!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is getting a one star, because I know nothing about it. It is a Christmas gift for my son. So until he gets it and is able to use it I can’t really rate it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headset at a reasonable price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am actually not a gamer. I am an online Speech Language Pathologist who appreciates good sound and microphone quality. So far this headset has surpassed my expectations. I use this headset all day for my job and it is one of the most comfortable headsets I have ever used and I have used Razor, Steel Series, Logitech, Plantronics. It is very compatible with my mini Mac and Macbook Pro. The inline control works flawlessly. I almost feel like I should purchase another one as back up, and I have never felt like that about a headset. Thanks HyperX for a great product!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been able to get my computer to recognize the head phones. I wasted about $100 bucks !

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Compatible?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t work with XBOX S. We couldn’t get it to connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound in them sucks and they don’t work well on my PS4 pro. Took it back and got the Sony Platinum‘s.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They buzz when there is loud background noise yeah

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    mic not working defect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want my money back. YOUR MIC IS DEFECTIVE AND IM GOING TOMORROW TO GET MY MONEY BACK.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Static-y

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First day, makes static noise while playing. Not worth the money I spent.

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hey, Teej! What are you pairing your Cloud II with? Are you connecting them via USB or 3.5mm? Try unplugging the audio jack from the device and reinsert them back in with a slight push. We recommend testing the headset on your phone or tablet to see where the issue is coming from. Let us know what you find and we'll go from there. Visit our social channel and drop us a message. We got you! HyperX

  • Rated 3 out of 5 stars

    Not Durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was nice, but unfortunately is not extremely durable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product came broken.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic wouldn't fully plug into the headset and work unless held into a certain position

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These are garbage, should be $60.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality isn't great, they became uncomfortable after 3 days. Got sennheiser game ones instead and are much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to buy a whole different adapter to even be able to talk to team mates

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good if u just use for listening, Mic doesn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this to replace a old razer headset,sound quality is decent, but the mic is horrible my friends said they can’t hear me we tried everything but nothing helps end up returning the headphones and got something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Awesome Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headset I have ever personally owned! What is there to not like about this headset, I cannot honestly think of anything. Okay wait, one little peeve. The cord is a bit short, I mean the one that has the 1.5 plug, the USB adapter cord is plenty long. It's comfortable, blocks out the vast majority of background noise, has a sturdy aluminum frame and did I mention sounds absolutely fantastic.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    perhaps for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was not satisfied with the product and returned it and exchanged for another product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even get the right item. I received the hyper x stinger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Took it back the next day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is cheap, and then there is not worth the time it took to unbox. These were still worse .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent the headphones back would not work on my laptop.

    No, I would not recommend this to a friend