Customer Ratings & Reviews
- Model:
- 4P5L9AA/KHX-HSCP-GM
- SKU:
- 4505204
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.
This summary was generated by AI based on customer reviews.
Mic was too low
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my son. His friends said they could barely hear him. so it was returned
No, I would not recommend this to a friendQuality not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the battery level and sound quality is not good I can’t prefer to another guest as it is not as good for my playing games
No, I would not recommend this to a friendCould be amazing if it worked.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to rate this higher as it was a decent headset for the month I had it but it has suddenly stopped functioning and is no longer able to be used. No idea what happened, I turned my PC on, sat down, audio and mic completely non functional. I had just used it the night before!
No, I would not recommend this to a friendHeadset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset works great, should mention on the box that you need the remote adapter to adjust anything on the headset .
I would recommend this to a friendNot for Xbox
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my Xbox and I had to take it back. It doesn’t state that in the write up.
I would recommend this to a friendHeadphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks of using they broke..................
No, I would not recommend this to a friendI’m giving this item a one star!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is getting a one star, because I know nothing about it. It is a Christmas gift for my son. So until he gets it and is able to use it I can’t really rate it.
I would recommend this to a friendExcellent Headset at a reasonable price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am actually not a gamer. I am an online Speech Language Pathologist who appreciates good sound and microphone quality. So far this headset has surpassed my expectations. I use this headset all day for my job and it is one of the most comfortable headsets I have ever used and I have used Razor, Steel Series, Logitech, Plantronics. It is very compatible with my mini Mac and Macbook Pro. The inline control works flawlessly. I almost feel like I should purchase another one as back up, and I have never felt like that about a headset. Thanks HyperX for a great product!!
I would recommend this to a friendMeh
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones but don’t enjoy the static sound they have when idle.
No, I would not recommend this to a friendHorrible product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been able to get my computer to recognize the head phones. I wasted about $100 bucks !
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surround sound in them sucks and they don’t work well on my PS4 pro. Took it back and got the Sony Platinum‘s.
No, I would not recommend this to a friendCompatible?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t work with XBOX S. We couldn’t get it to connect.
No, I would not recommend this to a friendHeadset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They buzz when there is loud background noise yeah
No, I would not recommend this to a friendmic not working defect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want my money back. YOUR MIC IS DEFECTIVE AND IM GOING TOMORROW TO GET MY MONEY BACK.
No, I would not recommend this to a friendStatic-y
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First day, makes static noise while playing. Not worth the money I spent.
No, I would not recommend this to a friendBrand response from HyperX Product Expert
Posted .Hey, Teej! What are you pairing your Cloud II with? Are you connecting them via USB or 3.5mm? Try unplugging the audio jack from the device and reinsert them back in with a slight push. We recommend testing the headset on your phone or tablet to see where the issue is coming from. Let us know what you find and we'll go from there. Visit our social channel and drop us a message. We got you!
Not Durable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset was nice, but unfortunately is not extremely durable.
No, I would not recommend this to a friendThese are garbage, should be $60.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality isn't great, they became uncomfortable after 3 days. Got sennheiser game ones instead and are much better
No, I would not recommend this to a friendProduct came broken.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic wouldn't fully plug into the headset and work unless held into a certain position
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to buy a whole different adapter to even be able to talk to team mates
No, I would not recommend this to a friendgood if u just use for listening, Mic doesn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this to replace a old razer headset,sound quality is decent, but the mic is horrible my friends said they can’t hear me we tried everything but nothing helps end up returning the headphones and got something else.
No, I would not recommend this to a friend