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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 5,049 reviews
  • Rated 5 out of 5 stars

    best gaming headphones that I've used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, comfort, design for the money. They don't come with software, but work fine with windows. HyperX warranty service is excellent also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design reminds me of my old Turtle Beach Ear Force X3 headset from many years ago, which I loved. The headset is very comfy, good fit, and the mic feels durable. Sound is quite good for a gaming headset, and the mic sounds great as well. I love the inline control, and the 7.1 sounds pretty good for what it is, definitely helps in games. Packing was good, and setup/use was instant. Great buy overall and I would definitely recommend to anyone looking for a good headset, especially for this price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must buy !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a starting gamer who has seen the pros and cons of many different headsets on budget. For example some razor kranken and razor blackshark. They were flimsy and easily breakable, but the HyperX Cloud II is comfortable to use, not easy to break. I love using them with the pros on the noise-cancelling which can be bad when people are calling for your name downstairs it works great to mute all the background noses out. The mic is excellent and moveable to what you desire. Definitely if you are looking for a good budget mic and headset I highly recommend it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pay extra and get better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within two weeks not impressed. Ended up buying a pair of astros

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Quality Period!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is made out of some of the best quality materials of any headset I have owned. Comfort, quality audio and clear sounding mic. Solid structure with a tough braided wire. I play MMO, RPG, FPS, on the PS4. I use it for music on pc. I have a large head fits comfortably during long game sessions. Now I'm waiting to pick up my new carrying case for it. Try it, you can always exchange it for a different one, but I doubt you will. Preferred over TRITTON, Afterglow, Turtlebeach. Only downside is on consoles it's only stereo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend bought me these to replace my old headset which broke (different brand). He and his friend both have HyperX as well and they both really like them. His have lasted for 2 years so far. The sound quality is good and they fit well. I needed to stretch them out but that's true for all new headsets, they come tight. The removeable mic is a nice touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, right fitting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are phenomenal headphones for the price. Mic is great and construction is outstanding. But! If you have a big head or big ears the leather ear cups that come on the headset are not very stiff and as a result my ears were uncomfortably pressed against the speakers. Once again, but! They come with a set of memory fine ear cups, which not only make this the most comfortable headset I have ever worn, but also allow air movement and keeps you cool! A definite purchase for anyone looking for better sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX Corded Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a cheap gaming headset that has excellent audio and mic, look no further. Extremely comfortable, and the built looks durable. Of course, there are others that are more comfortable, have better mic/audio, and apps that adjust specific settings. But in my opinion, this product is so good already that all other improvements seem redundant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt dislike anyhrinf about this headset the headsethas amzing sound quality and it is very soft on my head not giving me headaches mr friends say it sounds amazing based iff of my voice and i would definitely recommend this headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good. comfortable .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got these for 69.99 on sale. very comfortable and not too heavy. the extra ear cushion are very nice and soft. i would recommend these if you don't have a problem with the wire. the control is on the usb you connect to your Pc or console...... you can adjust volume and mic. also surround sound. steal for the price i got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very comfortable headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these headphones after originally trying the Hyper X Stingers and they did not fit my ears, but these fit them so nicely, a very comfortable fit. Sound quality is as it should be, very high! Haven't tried surround sound. The microphone does not match the quality of the headphones, but they sound as good as a headset should. I had to download an external program to turn up my microphone because windows does not allow it. Overall, a good purchase and I'd reccommend these are the ones if you already have a microphone and you just need headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, comfortable headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many gaming headsets before and the biggest problem that I have had with all of them is that they were not comfortable to wear for more than an hour at a time. This is definitely not the case with this set. This is the most comfortable headset that I have ever used. Not only are they comfortable, but they have great sound, were easy to set up and have a noise cancelling mic. I highly recommend these to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best Out There

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that these are really good for the money you spend on them. I have had pretty much all the high end gaming headsets out there and bar none these are better than the A40 tr's, the old A40's, A50's, logitech, corsair, TB,plantronics, steelseries. Now I say this because I have the A40 tr headset and tr mixamp. I always did not like the A40 tr, mic is god awful and they have never fixed the tinnyness and echo that those things have. The clouds 2 come with a 7.1 usb hub and its ok, I have tried it with bf4 and bf1 and other games. I do not like the way the audio is produced with the 7.1 usb hub, very tinny, and echoey. Now you pair these up with the Astro tr mixamp, FORGET ABOUT IT!!!!! That is where you notice that these are AWESOME!!!! The sound is crisp, clear, no tinnyness or echoey. The mic is great no issues at all, the mic is 100 times better than any A40 headset. I have also tried the new Hyperx alphas and they are awesome too, but the mic has an issue with the TR mixamp, I think it has to do with the inline volume controller on the Alphas, does not play nice with the tr mix amp. With that said I would recommend that you guys pick these up, they sound great with the provided 7.1 usb hub. But if you want to make these shine get a Astro mixamp and you will not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headset for my PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the previous hyper x headset I had for two years, so I upgraded to get the cloud II. Its a headset that gives me everything I would want to not only play the games in nice detail sound, but also communicate well with my friends. Plus for how great this product is, the price is pretty reasonable. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my actual item from Amazon, but they're the same product. The sound is a solid 5 stars, mic quality is a little rough if you're looking for clarity for the purpose of streaming, but still pretty good. Comfort is definitely perfect. Be aware these headphones cancel noise really well, so you might end up yelling and not realize it xD

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic is garbage. Too quiet for people to hear me. Turning up mic sensitivity doesn't help

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hey Sleepwalker! Depending on the system you are using with the headset, you may need to update the firmware:

      https://www.hyperxgaming.com/unitedstates/us/support/technical/downloads?product=hscp&filename=HyperX_Cloud_Virtual_7-1_Surround_Sound_Firmware_Updater_Rev_0010

      If you run into issues with the update or still have the same issue after updating, please hit up our support team for assistance. They should be able to get the mic back to working order for you.

      https://www.hyperxgaming.com/unitedstates/us/support

      Zachary | HyperX HyperX

  • Rated 5 out of 5 stars

    Amazing quality for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing! Good noise cancelling and comfortable to your ears! Would buy this product again for sure!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Work For Xbox!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does NOT work for Xbox at all what so ever! So if thats what system you have, do not buy!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hyper X cloud 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutly love this head set, the audio is great and very comfy to wear. The only compaint i have is the cord gets tangled very badly ,and it can somtimes cause audio issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Price Point

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point, they work very well. I got these for recording training videos and while not as good as a podcast microphone, they're also not as expensive either. But the deep sounds are nice and deep, albeit a tad muddy. The microphone and headset volume dial on the cord is great when trying to modulate the perfect recording volume. Overall, for $70, they work exceptionally well at that pricepoint.

    I would recommend this to a friend