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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 5,049 reviews
  • Rated 4 out of 5 stars

    Not conpatable with Xbox 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I love this head set. The sound is great. The set is very comfortable. I took away one star because I wanted to switch between X box and PC. You still need the adapter to connect to the X Box. That's my only gripe though. I game for hours on end and they are very comfortable. Maybe not as much base as some seem to want but every thing sounds good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy for 4-hour raids, great mic, built well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main expectations for a great headset - (1) comfort for 4+ hour sessions, like a World of Warcraft raid; (2) a great mic; and (3) overall build quality. These met all my expectations and I absolutely love them. The comfort is just next-level. AND THEY ARE COMFORTABLE WITH GLASSES!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    XBox One users beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the most comfortable and sturdy headset I have ever owned, plus great sound quality! There is a HUGE but though... I purchased this headset for my Xbox One. it says it is compatible and we will use that phrase lightly. When you plug headset directly into controller you receive all audio controls. Mic monitoring and chat functionality but only by entering in the home audio setting screen. There are no inline controls.I thought I could solve this issue by purchasing Microsoft stereo adapter. I now have audio controls at my immediate finger tips but with a huge short coming. You lose your mic monitoring ability!!! Not being able to hear your own voice and not knowing if you're talking to loudly in the mic, is a big enough negative to where I will be returning these this week. Which sucks because I have tried every avenue to fix compatibility issues because I truly want to keep them. I really want to give 5 stars but they are not truly and fully Xbox compatible like advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Head Phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with the HyperX Cloud II head set. There is great sound and they are comfortable to wear. The microphone has been perfect when communicating with others. I would definitely recommend them to others looking for a reasonably priced head set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX - Cloud II Pro Wired Gaming Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX Cloud II Gaming Headset is a great headset, it provides an excellent audio quality especially for gaming. It gives enough noise cancelling for me to not get distracted while playing or for other purposes. The sound card and speakers are great. The headset is really comfortable and durable as well. When I use it, it doesn’t hurt my ear at all and it fits perfectly for most people because it is adjustable. I really like how the mic is detachable. Also, I like how there is a baggy provided because I can store the other parts when I’m not using it. I can use it mostly anywhere there is a usb cord or a headphone jack. It is also easy to carry around since it’s not heavy and not too bulky. According to my friends who I talk to while using the headset, the microphone quality is crystal clear. The one thing I did encounter is that there weren't too many color choices to pick from . Sometimes the wire gets in the way, however that is only because it is a wired headset rather than a bluetooth headset. When it comes to pricing, I think that it was decently priced, not too much, not too cheap. Although there is a problem I noticed, which was the microphone’s structure. I noticed that as I bend the mic, it causes these wrinkles.One thing that stood out to me, is that there is free technical support with a two year warranty which is always helpful if there were to have a problem with the product. Overall I think that this product is really good and definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hyperx cloud II is built strong and pleasing to the eye. Has great sound with the added 7.1 USB sound card. Noise canceling mic works fantastic and the headset is very comfortable for hours of play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    9.6 out of 10!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best budget friendly, quality headphones available in my opinion. Super comfortable to wear for long hours gaming. Great sounding drivers and microphone. Would purchase again, and recommend to others. I don't particularly care for the 7.1 dongle. Not that it sounds bad, or that it isn't a nice feature to have. Quite to the contrary. I just wish the headphones came standard with a detachable non-surround 7.1 USB cable in addition so that users who don't want surround but want the USB connectivity can enjoy that without all the excessive cable length and bulk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for streaming on twitch. I'm not going to lie I was only going to purchase these because they are black and red and are wired. I tested them out in the store and mind was blown, the 7.1 audio you get out of it is incredible. I don't use these much on the PC when I do I make sure to have that 7.1 audio on when watching videos, I turn it off for music though. Just a preference. The mic sounds incredible if I choose to stream through the mic or for party chat - I have been recommending this headset to everyone I know - it's great for streaming if you are on a budget and do not want to spend $250+ for a headset with a mixer. Definitely go buy this - right now. If you are reading - stop, and go buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Clear sound and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing simply amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these on a whim. i was running a basic stereo headset but after trying these out i simply must leave a review that they are worth the money. you clearly hear sounds that you did not hear before and you get better quality than most other headsets around the same price. you get 2 sets of ear cuffs with the headset and a mic that stays where you put it. the clarity of the headset in chat for gaming and even during Skype is amazing. i give this a 9/10 i gave it 5 stars because the product is absolutely great but i would have offered it in other colors as well or some kind of color customization for it. but that is a personal note nothing against the product Hope this does someone out there some good on choosing a headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another solid headset from HyperX

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not well-versed in headsets. I just want something that is comfortable and has great audio by my probably low standards. This headset meets that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highest quality headphones I have ever purchased. Especially for under $100. Amazing sound output and high def input. Perfect for FPS gaming or just a casual Discord sesh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these after a long battle between Astro A40's and Cloud ii's. Then these went on sale for 59.99 and I got them. The 7.1 works on PS4, its a little clunky to get on but it has a noticeable difference. If you want a good deal on a quality product, get these!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gift for 13 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for a teenage gamer, this is all I can say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Well-Rounded Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for 7 months so far with no issues on both my PC and Xbox One X. Sound quality for a gaming headset is very good making it well suited for music/movies and games. Microphone sound quality is also solid, though it doesn't have in-line mic muting unless you're using the USB sound card, which is a downside if you decide to primarily use this on an Xbox One. PC side of things the USB sound card works as expected, rarely use the 7.1 virtual surround sound mode though, but it seems to do an alright job of widing the sound stage in games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing headset! Quality sound, comfortable, made durable won't break. even the cord is cloth for break resistant construction. well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best headphones I have found for the price super durable and pretty comfortable also and the sound is awesome from these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones on a budget!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up for $50.00 around Christmas and couldn’t be happier. The braided cable holds up well and seems like it’ll continue to last. The sound is decent, and the removable mic is very convenient since I need it sometimes, but not often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset! So comfortable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is fantastic. Pros: Insanely comfortable. Like you're wearing a warm cloud wrapped gently around your head. You get two sets of earcups, one pleather and one sports fiber. Insanely comfortable both of them. Biggest con: Not many, but I wish there were some in line controls and/or a volume wheel. Or a USB connection, regardless that's nitpicking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price?!... Awesome! Awesome! Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very first headset I purchased 3 years ago was the $250 Astro A40 which I love (awesome sound quality) eventually gave it away. I went online and research headset for gaming, found these Hyper X Cloud 2 on Youtube headset review, saw that BestBuy here carries them in store. I purchased them and I have no regret. Awesome sound quality and that price tag compare to Astro A40... Awesome awesome awesome!

    I would recommend this to a friend