Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 5,046 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    My review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset, just the cord is so long. Other than that it sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lil pricey but great quailty for it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great! Ease of setting it up is no problem. Paired it with my hyperX quadcast and the audio pickup is really good. Only issue is to get a good headphone it costs like $100+

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great sound and comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research while looking around to replace our gaming head set and Settled on the Hyperx cloud. They are comfortable for long gaming sessions and I like that the mic can be used when needed, not always in the way. They sound great as well. The headset itself is never unplugged from the clip and the clip always attached nearby out of the way. Problem is the cord at the base of the earcup didn't even last 8 months before shorting out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchased today after trying stealth 600

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these after the stealth 600 were just awful. These did way better!! Not wireless but audio is what I was looking for and the stealth 600 were just trash compared to these. I play pubg and these worked well. I had a Microsoft stereo headset before they gave out on me and i thought that set was good. These just do even better. Glad i went with these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset,but....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset out of the box if used with XBOX. If you are planning to use it with PS4 it sounds so low compared to Xbox. Read up on why and you have to update firmware which lets you use usb dongle for PS4 and now it sounds so much better. Overall a great headset for $100 and sometimes $80. I use Astro a50s on Xbox and these are almost as good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these headphones, I have had them for over two years and they are still running well. I have upgraded to a wireless headiest recently but still use these on occasion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    A darn good headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this pair since early 2020, and they have stuck with me through the thickest and thin; Worn and torn and they still work like a charm. By default, audio has additional bass, which is convenient for those who like that type. A major highlight is its portability; You can either use them as a standard 3.5mm headset for your phone, or you can connect them to a USB controller that allows for on-demand Surround Sound. My only real complaint is that the volume control is locked to increase/decrease 4 decibels at a time, which might be found as a tad inconsistent for some. But otherwise, a strong recommend overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 2 out of 5 stars

    Good sound quality, one major flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of the headset it quite good. The mic produces amazing sound quality. The headset it built nicely and is biggest enough for people with larger heads. Now the major flaw! The headset 3.5mm cable is designed to plug into the Xbox One and PS4 controllers. This cable does NOT include an in-cable volume or mic control. You have to make those adjustments through the inefficient console controls. Think about playing COD and wanting to quickly mute your mic due to dogs barking! You can't! This a huge design flaw. The PC has much more controls due to the USB dongle. There are much better headsets for this price. Look elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is quite exquisite i must say. The sound quality it just extraordinary and i must say i would recommend this to a peer. well done.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Outstanding if you have a big head

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product lasted for 6 years of near constant daily use before finally having anything break

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Gift for everyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son as a nice gift in Greetings season.It’s really nice and best product. Thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift for gamers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this pair of headphones for Christmas. I ordered online for in store pick up. The order was ready in less than 90 minutes. The sound is clear, no sound delays. He is very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset I’ve had it now for 2years and have had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but limited

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy construction, incoming audio is above avg, output (microphone) is less than desirable - the only control of outgoing voice via mic is in the control box (usb), windows is cut off from being able to adjust output (Skype settings at "high" and other people can just barely make out what I'm saying). I've updated the firmware to 5 and no help (other than the beeping gone when you've reached max level of output)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyperx cloud II

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my gaming setup and i do not regret it. The audio quality is spectacular on this!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality headset, I would recommend it for anyone who wants to use it for gaming or music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. He said that they work well online gaming. I think a little to well because he can't seem to ever hear me lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST. HEADSET. EVER.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this headset for my Xbox One and pc and it completely blew me away. I was not expecting such amazing sound quality but wow! Do yourself and your ears a favor, get this headset if your looking for great sound that won't break the bank. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stopped working in less than three years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset but one speaker stopped working just shy of three years since purchase. Less than a year after warranty is not an ideal lifespan. Get it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones sound good but I dont like the 7.1 feature for music.They are comfortable for hours. I dont like the fact that you cant control the volume or mic on the headset when connected to the playstation also you cant use the 7.1 feature on the playstation.

    No, I would not recommend this to a friend