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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 5,049 reviews
  • Rated 5 out of 5 stars

    Great gaming headset for the masses

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset. It is very lightweight and comfortable around my head. I have worn this headset for hours upon hours without feeling any fatigue at all while getting clear audio. One thing that I do not like about the headset is the addition of the "surround sound" feature that it comes with. Sometimes I accidentally activate that feature and all the audio seems to mesh together and it gets very hard to distinguish certain noises from each other so I do not recommend using that feature with this headset. I love how you do not need to download software in order to start using this headset. It is a quick and easy plug and play type of device and that makes it super accessible and easy for me to recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clarity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removable mic is great for switching between walking around with music and games. Plus they are so comfortable!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I expected a little more. These are truly made for PC. I bought these for a console and I think the sound is good and they are comfortable but the fist thing I noticed is that they lack a mute feature. They only have mute and the 7.1 surround if you plug into a PC or Mac through the usb. I just feel in today’s world of gaming it should just be a basic feature

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset, just the cord is so long. Other than that it sounds great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound and comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research while looking around to replace our gaming head set and Settled on the Hyperx cloud. They are comfortable for long gaming sessions and I like that the mic can be used when needed, not always in the way. They sound great as well. The headset itself is never unplugged from the clip and the clip always attached nearby out of the way. Problem is the cord at the base of the earcup didn't even last 8 months before shorting out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lil pricey but great quailty for it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great! Ease of setting it up is no problem. Paired it with my hyperX quadcast and the audio pickup is really good. Only issue is to get a good headphone it costs like $100+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased today after trying stealth 600

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these after the stealth 600 were just awful. These did way better!! Not wireless but audio is what I was looking for and the stealth 600 were just trash compared to these. I play pubg and these worked well. I had a Microsoft stereo headset before they gave out on me and i thought that set was good. These just do even better. Glad i went with these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset,but....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset out of the box if used with XBOX. If you are planning to use it with PS4 it sounds so low compared to Xbox. Read up on why and you have to update firmware which lets you use usb dongle for PS4 and now it sounds so much better. Overall a great headset for $100 and sometimes $80. I use Astro a50s on Xbox and these are almost as good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these headphones, I have had them for over two years and they are still running well. I have upgraded to a wireless headiest recently but still use these on occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is quite exquisite i must say. The sound quality it just extraordinary and i must say i would recommend this to a peer. well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for gamers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this pair of headphones for Christmas. I ordered online for in store pick up. The order was ready in less than 90 minutes. The sound is clear, no sound delays. He is very happy with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but limited

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy construction, incoming audio is above avg, output (microphone) is less than desirable - the only control of outgoing voice via mic is in the control box (usb), windows is cut off from being able to adjust output (Skype settings at "high" and other people can just barely make out what I'm saying). I've updated the firmware to 5 and no help (other than the beeping gone when you've reached max level of output)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift for everyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son as a nice gift in Greetings season.It’s really nice and best product. Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding if you have a big head

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product lasted for 6 years of near constant daily use before finally having anything break

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headset with good audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my cloud 2 for a couple years now and have been using it almost daily when I am gaming. The audio quality is good and also has a descant mic. One thing I am not a fan of is the clip is a little weak on the volume control. My clip broke off and I just haven't gotten around to replacing it, as I would have to replace the cord it is attached to as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyperx cloud II

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my gaming setup and i do not regret it. The audio quality is spectacular on this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset I’ve had it now for 2years and have had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones in August of 2018 and they are awesome! Great Bass, clarity and mic! I was hesitant to spend this much on a headset but I am so glad I did. The lady working was very helpful! I will very much buy Hyper X in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST. HEADSET. EVER.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this headset for my Xbox One and pc and it completely blew me away. I was not expecting such amazing sound quality but wow! Do yourself and your ears a favor, get this headset if your looking for great sound that won't break the bank. You will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. He said that they work well online gaming. I think a little to well because he can't seem to ever hear me lol.

    I would recommend this to a friend