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Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 5,046 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Spectacular Sounding Headphones for All Systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got these this weekend because I wanted something with 7.1 surround sound that I could use on any system (PC, XBOX ONE X, PS4 PRO, and Switch). These headphones sound great. The only draw back is the low-end (bass) could be a bit more robust, but for the price you can't go wrong. PROTIP: (To get the most out of your headset, use these settings) PS4 - Go to they hyper x website and get the new firmware for the USB dongle (0010 is the version I believe). This will allow the 7.1 surround sound to work on the PS4. Xbox (doesn't use the USB 7.1 dongle, but here's how to get 7.1) - Go to your audio settings Headset audio Set headset audio to DOLBY ATMOS (yes it's worth the $5 bucks) Alternatively, you can set it to WINDOWS SONIC PC- plug and play Switch - I haven't tried setting up the USB 7.1 dongle yet, so idk if it works. But they sound incredible just using the 3.5mm jack.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. They are comfortable, and the mic works great. The one downside I had with them was the leather ear pads cause my ears to sweat, but the suede ones don't. I would recommend these to anyone looking to get a good gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Outstanding headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this set. Fits her head well and sounds great. I had to return another set I bought for her a few weeks earlier. The set was hurting her ears. It seemed liked they were for youth instead of a teenager.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming headset is very confy, light, and the sound quality is pretty good. I use it with my PC/Mac, PS4, Xbox One, tablet, and music devices. I'm very pleased withe the build and sound quality of this gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Geeat Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best headset ive owned. Great sound, great comfortablity, great experencie.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are light and have a great audio and look great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for my 16 yr. Old son. He absolutely loves them! He originally wanted the razer kraken's which is what he was replacing because those too are a quality headset for the price. He takes care of his things so they last quite awhile but his right ear speaker failed on them. I asked him if he was sure if he wanted the same headset and he said they were really good and lasted along time so he was hesitant to switch. I told him to not worry about the price difference so he searched some more and found these! He is very happy he did so far. He says that they are better all around the sound and the microphone and overall construction. So if you are in the fence about spending a lil more on these than you were looking to spend go for it they are worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gamer, I've been through many headphones and is always looking for better ones. with these headsets, I'm able to hear everything and they last longer than most headset brands

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Feels and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a product that fit my head comfortably and that has good mic quality. I am a big dude and I use my headset every day. It is comfortable on my head, the mic is not in the way when I am not using it, and the mic quality is great. This headset was a very good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Well constructed head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several different head set for use in PC gaming and this has been one of the best. Good sound and easy controls, plus the construction of the head set is fantastic. I can be rough on my head sets and this HyperX - Cloud II Pro holds up well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headset with amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended this by an employee while looking for a different, more expensive headset. Extremely comfortable, great quality, and the 3.5 mm headphone jack can be plugged into a USB adapter for computers. Great for music, movies, gaming on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good but

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd time having this headset, amazing sound and comfort for gaming but quality of materials needs work, have never gotten more than a year and 3 months of use. Something always breaks. This last one I had, the plastic holding the right earbud broke so now I have it taped together. Otherwise it will hang and is unwearable. Good for short term but don’t expect to have for more than a year and a half

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Gaming Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Gaming headphones. I’m an audio file and a gamer. I was surprised how awesome these headphones are for the price. They are comfortable, the sound quality is great and base is amazing. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent sound, good build quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good for the price point. Sound is good and we tested the voice reception of the mic and it is very good as well. We prefer the boom type mic because we believe it provides better voice reception. Comfortable headset for extended use and the build quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really comfortable and the sound quality is excellent. I would have given 5 stars, except that I wear glasses and the headset is not nearly as comfortable as our old Turtle Beach headset with glasses on. Also, there is not a good mic muting tool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these headphones for about two months now, and I like them. In the past, I have used Turtle Beaches Recon 50x and my Sony Noise Canceling Headphones (WH-1000XM2). The HyperX - Cloud II headset looks nice and does the job well. The 7.1 surround sound works great on PC and PS5, but doesn't work on Xbox Series X. For the Xbox, you will have to unplug the headset from the USB base adapter to use. They sound great and the mic quality is good. The build quality is lightweight, comfortable, and rests easily on the head. However, I do prefer the cushioning from my Sony Headphones instead, but for this value, these are a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones I've Had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought myself a pair of these a year ago and I loved them, but so did my brother. So for his birthday this year I bought him a pair of the same ones. They're that good. You put them on and forget their even there. Comfort and Quality is a 10/10 for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GO 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my favorite headset for competitive gaming. I had first bought the clouds when they were popular during the early CSGO days. Upgraded to Cloud II and never looked back. Every time these headphones broke it was at my own fault my dropping them over and over. Even then it was only the dongle that broke from ripping out from the fall. BEST headset for the price . Good for competitive gaming. LOUD

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud 2 pro is a great all-around headset for everything. The mic quality is good, despite being a detachable headset microphone, the audio quality is great, build quality is great, and it's super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first real gaming headset. It's said that this is the most comfortable one on the market right now, and it is comfy. But I'm still not used to using one for extended periods of time so I can't sit with it for over 1 or 2 hours straight because my ears get too hot. The sound is pretty good, nothing I would use for music though. The detachable mic is a real plus.

    I would recommend this to a friend