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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 5,046 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GO 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my favorite headset for competitive gaming. I had first bought the clouds when they were popular during the early CSGO days. Upgraded to Cloud II and never looked back. Every time these headphones broke it was at my own fault my dropping them over and over. Even then it was only the dongle that broke from ripping out from the fall. BEST headset for the price . Good for competitive gaming. LOUD

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great on PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For gaming I use this exclusively for on ps4 plugged in to the USB dongle. I had to upgrade the firmware on the dongle on my pc before I could this but the process was pretty easy. They're very comfortable for long playing sessions and the audio quality is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable with amazing quality. The only room for improvement is the lack of mute button on console and a volume control. However, the mic is great. The headphones themselves come with both cloth and leather covers. Cable is sturdy. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy Headphones at Comfy price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, though I am no audiophile, but everything is crisp and clean and at the price these offer great performance and are far more comfortable than my previous headphones. Lots of great reviews on youtube for these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality without breaking the bank. A little more expensive than some middle of the road headsets but the quality is superb. Best headset I’ve ever had and it’s 2 plus years old and still works perfect. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Durable, economical option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point, works great as a headset that I leave plugged into computer at all times, so I’ll listen to music, game with family and friends and talk via discord, and have heard back that I come across clear and with the detachable microphone I have great flexibility to fix my vocal quality. I originally wanted Alienwares headset but after trying this product, I grew to like the thick metal band holding the seperate ear phones together, as well as the usb plug in that allows me to plug into my PS4 if I wanna play on that instead! The sound quality is awesome, and you can turn off the dolby boost if you don’t want the surround sound feel. I recommend keeping mic attached, almost lost it and have kept the mic on it ever since. Overall great headset that saved me 200-300 bucks from what I was originally looking st but still delivered like it was a premium model headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these headphones for about two months now, and I like them. In the past, I have used Turtle Beaches Recon 50x and my Sony Noise Canceling Headphones (WH-1000XM2). The HyperX - Cloud II headset looks nice and does the job well. The 7.1 surround sound works great on PC and PS5, but doesn't work on Xbox Series X. For the Xbox, you will have to unplug the headset from the USB base adapter to use. They sound great and the mic quality is good. The build quality is lightweight, comfortable, and rests easily on the head. However, I do prefer the cushioning from my Sony Headphones instead, but for this value, these are a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Very Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the headphones were very comfortable plus they weren't bulky or heavy, but unfortunately I bought them for my PS4 and I wasn’t able to use them effectively or to their full potentional. The wire to connect to the controller doesn’t have a volume control and mute, which I would really like that since the soundcard wasn’t functioning on the PS4

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gamer, I've been through many headphones and is always looking for better ones. with these headsets, I'm able to hear everything and they last longer than most headset brands

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Outstanding headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this set. Fits her head well and sounds great. I had to return another set I bought for her a few weeks earlier. The set was hurting her ears. It seemed liked they were for youth instead of a teenager.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. They are comfortable, and the mic works great. The one downside I had with them was the leather ear pads cause my ears to sweat, but the suede ones don't. I would recommend these to anyone looking to get a good gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is a fantastic buy for the price. Easy setup, plug and play, Dolby surround sound, sound control amp, and more. It is extremely comfortable and has never left me with pain around my ears like other headsets. 10/10 would recommend for gamers, and music enthusiast alike.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming headset is very confy, light, and the sound quality is pretty good. I use it with my PC/Mac, PS4, Xbox One, tablet, and music devices. I'm very pleased withe the build and sound quality of this gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent sound, good build quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good for the price point. Sound is good and we tested the voice reception of the mic and it is very good as well. We prefer the boom type mic because we believe it provides better voice reception. Comfortable headset for extended use and the build quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Gaming Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Gaming headphones. I’m an audio file and a gamer. I was surprised how awesome these headphones are for the price. They are comfortable, the sound quality is great and base is amazing. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Feels and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a product that fit my head comfortably and that has good mic quality. I am a big dude and I use my headset every day. It is comfortable on my head, the mic is not in the way when I am not using it, and the mic quality is great. This headset was a very good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headset with amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended this by an employee while looking for a different, more expensive headset. Extremely comfortable, great quality, and the 3.5 mm headphone jack can be plugged into a USB adapter for computers. Great for music, movies, gaming on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great cans for gaming and music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB plug and play works perfectly with win 10 connecting to headphone jack on pixel xl works well too the sound is excellent comfort is truly exceptional and there are both fabric and smooth pads in the box the whole package is remarkably well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really comfortable and the sound quality is excellent. I would have given 5 stars, except that I wear glasses and the headset is not nearly as comfortable as our old Turtle Beach headset with glasses on. Also, there is not a good mic muting tool.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud 2 pro is a great all-around headset for everything. The mic quality is good, despite being a detachable headset microphone, the audio quality is great, build quality is great, and it's super comfortable.

    I would recommend this to a friend