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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 5,049 reviews
  • Rated 5 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Not as quick to mute as my other pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset! The price was great! I love that it connects to the usb port instead of the phone jack.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not better than the original cloud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main difference between the Cloud II and the original version is the sound card that it comes with delivers 7.1 surround sound, but there isn't much of difference to me in terms of the sound. Also I felt that when the 7.1 surround sound was turned on, I have a difficult time picking up where the enemies footsteps were coming from in first person shooters. The comfort is good but I don't like how the wire going into the headset is not detachable, so if that rips or is loose, good luck!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not worth the extra $20 for the different color.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, but the $20 price difference from the blk/red is stupid.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware! This products mic will cut out every few minutes and requires disconnecting/reconnecting the mic. This is in mumble, discord, etc. It is very annoying and makes the headset almost unusable. Head set is also tight on the head. I reached out to customer service online and was "hung up on" by the customer service rep in the help chat. I then called and was hung up on by the rep on the phone. I have installed firmware updates and went through trouble shooting tips with no help. I am literally going to have to buy a new headset and mic a week after buying this one. Would not recommend!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good gaming headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good for using on multiple devices, although when I used them on Xbox they disconnected often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best headphones for fps gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit. Great sound.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset fits well. Easy plug-n-play use. The online control from the usb connector is a convenient feature. Still comfortable after hours of wear. Great surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyperx cloud 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound staging. Surround sound 7.1 is not very noticeable however, it adds a little bit more volume and bass. Best bang for buck headphones for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for over 2 years. Sound quality and mic quality are incredible. Used them for Xbox and now on my pc. Can hear footsteps before my teammates do with their 200$ mics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever owned and I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this headset if it's on sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones. Better than most others in this price range unless you are going for non-gaming headsets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good For PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my headset for PS4 and it works great! I plug it into the controller. If it had a volume control on the cable to the controller I would've given it 5 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I miss when Kingston built them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic has changes and the cord seems good. Yet the old one i have had for 4 years has a little better build. The mic on this one flexes better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. True noise cancelling so you can strictly focus on your gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good & great that it is totally competitive price with all other competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, great noise-cancellation. Great price love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wired headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for a few months and would be nice if cord was longer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got it for christmas I was very happy. Until I noticed that the mic DID NOT work. And a mic that work's has been what I wanted for month's.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with nice sound. Mic is also decent for price

    No, I would not recommend this to a friend