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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 5,049 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to use for my online training program for work. I have been wearing them for 6 to 8 hours a day for the last two weeks. The sound quality is great and they are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice option if you game on multiple platforms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to work on Mac and PC. Was pleasantly surpirsed that it also works on my Steam Link. I’ve also used these to listen to music on my iPhone and the quality is very good. I feel I made a great choice with the Cloud II’s.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best gaming headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset ever. Hours and hours of playtime and you’ll forget you’re wearing it. Not entirely noise canceling but pretty close. Comfortable, great sound quality, sturdy and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exactly what a gamer needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can literally hear every footstep of anyone around with these headphones. The mic is precise and pics up my voice perfectly and the sound is incredible. Great bass response when you have the mic unplugged and extremely comfortable. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, noise cancelling (good or bad depending upon what's going on when you have them on - you can't hear anything outside of the headset when wearing it). I use it for listening to music and playing games on the PC. Great gift from my better half!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mic quality and very comfortable. I thr build quality is also very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, excellent build quality. I have a larger head and it fits comfortably. Great fidelity. Easily hear enemy footsteps in FPS like BFV. This is my second pair. The first one wore out after three years of daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use them with my xbox one S ..amazing sound quality, super comfortable, best headphones within this price range..even comes with 2 sets of earpieces (open/closed back) did alot of headphone research before i bought these..they definitely do not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    bussin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a usb headset and this fit the bill perfectly! sound and comfort is a 10/10! please dont hesitate buy this headset !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is incredibly comfortable and it sounds amazing. The first time I used this mic with my friend he said I sound so much better then my old turtle beach headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    I'm loving it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible headset. The material used to make this is high grade. It is light and for my head comfortably. The surround sound effect is not as noticeable to me because I don't have many games that make use of it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best headphones you can get at a really good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable (NOT HEAVY) and very good for gaming. 7.1 surround works great in games like rainbow six siege and call of duty. I didn’t think you could top the alpha cloud 1. But they did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for desktop gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    11yo loves these headphones, they work perfectly with his gaming desktop. The sound is clear and the microphone allows for him to be heard when he speaks. We had been using a basic gaming headphone set he used with his XBOX but the single prong connection kept him from being heard and the sound quality was terrible. With the USB connection, we no longer have those issues. And even better is the fact that you are still able to remove the headphone from the volume control on the cord to use them with a gaming console. They are a little pricey for a child's use but it beats going through several different models and getting frustrated. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is comfortable, noise cancellation is amazing, mic works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    QUALITY GAMER HEADPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, and mic for gamers! Great quality for the price it goes for

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Hey, if you want a headset that feels unbreakable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels hard to break, 3D sounds are great high, mid, and low are captured. In general for video games. For Xbox? 5 For PC? 5, Playing those 3D sounds videos you will listen to them pleasantly For music? 4 The highs could be too much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great sound and a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound when used on the PC with the USB 7.1 adapter is very good. Games that use positional audio work well with these and as a bonus they are very light. I have worn these for hours playing VR games and they did not bother me at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset won’t disappoint! I use them to play warzone and it makes a difference knowing where your enemies are coming from. They are comfortable and can play for hours with no discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    HyperX Cloud II Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my Turtle Beach headset for Xbox and absolutely love the comfortable headset and amazing sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality, and easily the most comfortable headphones I've worn. Great for long term wear (I wear them 6+ hours at work with no issues) and the removable mic works great for everyday use, as it eliminates that 'clunky gamer headset' look.

    I would recommend this to a friend