Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 5,046 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    bussin

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a usb headset and this fit the bill perfectly! sound and comfort is a 10/10! please dont hesitate buy this headset !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my mom for her job because she work's from home and she loves them. They are so comfortable and fit right over the ear. The sound is great and hardly hears any background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a ton of research before buying and heard that it was the best headset for your money at the $100 price point, I can definitely confirm that's the case. They are super comfortable, sound great and look sick. If your on the fence just pick them up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to use for my online training program for work. I have been wearing them for 6 to 8 hours a day for the last two weeks. The sound quality is great and they are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best gaming headset

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset ever. Hours and hours of playtime and you’ll forget you’re wearing it. Not entirely noise canceling but pretty close. Comfortable, great sound quality, sturdy and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I'm tough on headsets and this is my go to!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty rough on headsets (gaming, kids) and while I've had to warranty shorted wires (which I'm assuming were my fault since my husband has never had issues with his) these are my favorite. Very comfortable, great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works well.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset. Easily hear background dialogue and is very comfortable for long periods of wearing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice option if you game on multiple platforms

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to work on Mac and PC. Was pleasantly surpirsed that it also works on my Steam Link. I’ve also used these to listen to music on my iPhone and the quality is very good. I feel I made a great choice with the Cloud II’s.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exactly what a gamer needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can literally hear every footstep of anyone around with these headphones. The mic is precise and pics up my voice perfectly and the sound is incredible. Great bass response when you have the mic unplugged and extremely comfortable. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    favorite headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable for long hours of gaming, great sound quality, and all around a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is incredibly comfortable and it sounds amazing. The first time I used this mic with my friend he said I sound so much better then my old turtle beach headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far, so good.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance on this thing is superb. The mic boom is long enough to reach around the side of my admittedly-oversized head; the earphones are comfortable closed-backs that effectively kill all background noise (my wife had to start throwing pillows at me to get my attention, haha!). Also there is no feedback or doubling from voicechat programs like discord. All in all, well made.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, excellent build quality. I have a larger head and it fits comfortably. Great fidelity. Easily hear enemy footsteps in FPS like BFV. This is my second pair. The first one wore out after three years of daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones you can get at a really good price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable (NOT HEAVY) and very good for gaming. 7.1 surround works great in games like rainbow six siege and call of duty. I didn’t think you could top the alpha cloud 1. But they did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for desktop gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    11yo loves these headphones, they work perfectly with his gaming desktop. The sound is clear and the microphone allows for him to be heard when he speaks. We had been using a basic gaming headphone set he used with his XBOX but the single prong connection kept him from being heard and the sound quality was terrible. With the USB connection, we no longer have those issues. And even better is the fact that you are still able to remove the headphone from the volume control on the cord to use them with a gaming console. They are a little pricey for a child's use but it beats going through several different models and getting frustrated. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    versatile, solid, sound and mic

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these after another brand of similar headset broke in half. These have held up much better and have better sound. They come with a USB to 3.5mm adapter so they are compatible with everything. The microphone is detachable which gives me confidence of privacy when I am not talking. You can't go wrong with this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a durable headset with incredible sound this is the one for you. I've gone through a lot of headsets; even more expensive ones, but truthfully, this is the best one I've ever owned. Sound and build quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    I'm loving it so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible headset. The material used to make this is high grade. It is light and for my head comfortably. The surround sound effect is not as noticeable to me because I don't have many games that make use of it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Hey, if you want a headset that feels unbreakable.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels hard to break, 3D sounds are great high, mid, and low are captured. In general for video games. For Xbox? 5 For PC? 5, Playing those 3D sounds videos you will listen to them pleasantly For music? 4 The highs could be too much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easily the best gaming headphones in this range.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Cloud 2's for well over 3 years and while I rarely have any last more than a year and a half, that's mostly because I absolutely thrash them. They are well built, sound great, have a decent mic, and are overall the best gaming headphones you'll find in this price range. Anything better would be at least 3x the price in my experience, and even then you can't go wrong with these things.

    I would recommend this to a friend