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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 5,049 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about it great headset great sound comfortable headset

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my work laptop when working from home. Very clear sound and controls for both the mic and headphone volume. Works great for Skype calls and taking calls via Avaya soft phone!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset. Easily hear background dialogue and is very comfortable for long periods of wearing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Checked all the boxes for my needs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are super comfortable and sound great! I love my headphones really loud and this pair doesn't disappoint, I keep it at around 65%-70% depending on the game. 10/10 would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great all around gaming headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid. The wires last forever and dont short out. Sound quality is solid and its comfortable to wear. Also its built really well. My set has survived hundreds of hours of gaming and road trips.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying these headsets. Very comfortable and like the extra earpads they come with. I can wear them all day and they stay comfortable. The audio is top notch and I find myself using the virtual surround sound as it adds more depth while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    AMAZING!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran across these headphones while wandering the aisles in the store and they looked like a good solution for me. It turns out that these are truly amazing for the price. They are not the top of the line but a great value. You won't go wrong get these. Couple of notes. They have the ability to plug into a 3.5mm jack (although I haven't been able to get them to work on my phone) but that section of the cord is fairly short. However, when you plug that into the digital adapter you get a volume AND mic volume control which I have used very effectively to cut out background noise. Also, they are very comfortable, especially with the foam/netting ear pads. All together, these are a great value and work great. You can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    versatile, solid, sound and mic

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these after another brand of similar headset broke in half. These have held up much better and have better sound. They come with a USB to 3.5mm adapter so they are compatible with everything. The microphone is detachable which gives me confidence of privacy when I am not talking. You can't go wrong with this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    favorite headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable for long hours of gaming, great sound quality, and all around a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear glasses and found it difficult to find a quality headset that doesn't hurt my ears after an hour. Very comfortable to wear. Works for my PC, PS4 and xbox. Good bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A comfortable head set with excellent sound quality. The mic is not great but acceptable. Perfect for several hours of online gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite pair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones so far. They’re very comfortable to wear for long periods and don’t hurt after a while from my glasses being under them. I love the sound quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance on this thing is superb. The mic boom is long enough to reach around the side of my admittedly-oversized head; the earphones are comfortable closed-backs that effectively kill all background noise (my wife had to start throwing pillows at me to get my attention, haha!). Also there is no feedback or doubling from voicechat programs like discord. All in all, well made.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work From Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset as a result of working from home during the corona lockdown. I have three kids that have no indoor sound filter. I was finding myself hiding away while conducting 6-7 hours of remote meetings a day. I decided I couldn't keep this up for long, so I started to see what was available for headsets. I read the reviews on many different headsets and landed on this one as the one to buy. I wasn't disappointed. I can now conduct my meetings where I have my office set up. People on the other end of the conference calls noted that the background noise was minimal and that I was very clear when speaking. The headphones are a pretty good quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most comfortable headset I've owned. This is my second pair. They're not the loudest headsets you can by but that doesn't mean they lack in quality. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for Gaming fine for music

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and fairly detailed sound, comfortable for longer use is another plus

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just two words: get it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t even think about... I was doubtful too. I liked the looks of the void pro since they launched and have been using them ever since. However, i always had that missing 10% of the sound quality that I was thirsty for and never could fulfill from void pro until I met HyperX. This is the most bang for the buck, budget headset you can find. It’ll get loud if you want, surround 7.1, also top notch mic quality as well. Only thing is that there is no wireless option. You have to plug mics in, also plug the headset to the mediator part where you can control mute and volume, and to the computer so a lot of connections. However it is sturdy and of nice quality! Give it a try

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the coolest thing I’ve purchased yet, it very comfortable and the sound is nice and rich. I cannot recommend this enough and it is a very good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easily the best gaming headphones in this range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Cloud 2's for well over 3 years and while I rarely have any last more than a year and a half, that's mostly because I absolutely thrash them. They are well built, sound great, have a decent mic, and are overall the best gaming headphones you'll find in this price range. Anything better would be at least 3x the price in my experience, and even then you can't go wrong with these things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good HyperX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones not expensive they look very nice sounds good

    I would recommend this to a friend