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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,049 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a USB audio device thus setup is very easy. You don't have to mess with the audio connections. The volume controls for both the headphones and the microphone are very handy. The design is good. I find it to be comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the positive reviews I read, I bought two sets of these headphones for my sons, ages 9 and 11, to use for PC gaming. My boys have gone through multiple pairs of headphones over the years and are very rough on them. They've lasted a month now with heavy use, and so far, they have held up very well. I very much like the little glow-in-the-dark, LED illuminated, in-line mic and headphone volume controller. The only issue we had was when my older son accidentally hit the mute button on the controller. It took me several minutes of trouble-shooting in Discord to finally check the little controller box and see the mute switch was on. It's definitely not super obvious!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these for his Xbox one great sound and a comfortable fit on the head I've been looking for some great affordable good headsets and I found them.Thank you best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've used, period. Got some custom eaecuos but the ones that come with this set are more than comfortable. Great sound for both music and gaming. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Cloud II

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite headsets, it’s comfortable and is still a very good sounding set.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new headset for gaming. Checked the reviews and this was the top option which I totally agree with. Very comfortable, well built and great sound. You can't go wrong with this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming headset. Very comfortable and the surround sound is great. Works well with the PC. Cuts out most of the external noises due to the great fit and seal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Works great but I can't hear myself.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and the sound is great. Noise isolation is great. Construction is solid and high quality. The only bad part is that I can't hear myself on chat through these headphones. Everyone can hear me but I can't hear myself on PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect Headphones for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, the quality of the sound is good and still comfortable on my ears for a long period of time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Fantastic headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own about 5 different gaming headphones that I use on various consoles but I have to say that for the price(my second least expensive pair) they are my favorite and most comfortable feeling headphones I own.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    high quality fit and function

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these headsets all day for work. They sound great and it's just right to listen to conversations. I'm really with the price, availability at Best Buy and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Not bad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely an upgrade from my last headset, have had no issues thus far, about a month in. Comfortable, great sound quality, would definitely buy again so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Overall Happy With Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent set of cans for a gaming headset and the mic seems to work really well. Comfortable for several hours of use and the cloth ear pads that come with them feel super nice compared to the pleather/vinyl that comes on a lot of headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headset, bass a little weak

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give these 5 stars if the bass was a little better. All other aspects are great. They are very comfortable, they have good overall sound at moderate levels, and the mic is clear. However, the bass gets distorted when you amp up the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    good quality pc headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have has this headset for the past year and a half close to two and what an excellent headset i have ever owned. very comfortable and very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio and mic is great. The headphones really make the 7.1 and are really comfortable for long playing. The only downside is that the cable was not as long as expected and that for the PS4 u have to activate the 7.1 as soon as the cable is connected, if not you will not be able to activate it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is great. Sound is great and comfortable for long periods of time. If you don't like the soft leather cups there is a pair of velour cups provided that you can swap out. Mic isn't too nasally and is clear sounding.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones hold true to all the five star reviews. Very comfortable, VERY noise canceling. The mic quality sounds good and they worked right away just plugging in. Love them so far :)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    This was the best option for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a limited selection so for the price I ended up purchasing these headphones. They are very comfortable to wear and the ear cup is more breathable than other full headsets I have worn previously. The noise cancellation is adequate. For the price it is a good set and I am glad I purchased them.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and like the detachable mic. Haven't had it that long yet. Liked the last headset I had but it broke way too early. This one looks like it has a more sturdy build.

    I would recommend this to a friend