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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 5,046 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound but weak plastic parts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and usability, however the part that allows you to adjust the fitting over your head is very thin plastic and cracks easily. I had to exchange 3 of this very same headset for the same problem and eventually just switched to a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great!!!! The sound through the headphones is nice for the money. The mic works really well. It doesn't pick up background noise unless it's loud. I bought these a long time ago and I broke them on accident. Then I bought a different xCloud headset that I didn't like at all. So I went straight back to the cloud 2. Best I've used yet.....but I only spend 100-150 on headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a perfect headset for a reasonable price! I love my headset, crisp and loud sound with noise cancellation and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great overall headset, but not designed for Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize when I bought this that the special features can only be used via a PC setup (mute button, volume control, etc.). You can plug it into the controller only by taking the USB connected portion off. The sound is great, and is definitely the most durable and comfortable headset around for the money. I have gone through 4 other headsets, but they usually always break at the earpiece, headband connection point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has great audio along with the best comfort. Overall one of the best headsets I’ve ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very sturdy and comfortable. sound quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset that has greatly improved my gaming experience. Surround sound helps with target location on FPS

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    excellent sound and great quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones at a decent price. My gamer is happy with the quality and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset, easy to install. Sound and mic have great sound and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These heaphones are near premium level sound. Extremely comfortable. Very sturdy. Does lose a star since i cant give it a .5 star due to the lack of voice feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 3 out of 5 stars

    A great headset but not for everyone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great headset but it didn't meet my needs. The head cups were swappable but the process was difficult. It almost felt like I was gonna tear the earcups. Other then that struggle the headset did not fit comfortably. In summary the audio quality was a 10/10. It has a microphone that you can take off if you don't want it. You also have a surround sound usb dongle. Though comfort for me was a 6/10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kid tested, Father approved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these headphones for my son because his turtle beach ones broke. I read good reviews on these and we went together to purchase them. I have to say these are a great pair of head set for the money and for XBOX One. The Mic is very clear, a little too clear that I could hear my sons breathe on the mic (Very Annoying, Haha). But my son who is 10 Years old loves them. He plays Destiny, Fortnite, and RB6. I have not heard him complain yet about these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how comfortable the headset is. And the sound is clear and easy to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13year old loves these says they are comfortable and loves the sound effects

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really nice sounding headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just simply amazing that today's technology can produce the quality of sound that comes out of these headphones. They were very simple to use. Just plug them into the USB port on your computer and play your game or music. If you want 7.1 surround sound, just click the surround button on the interlink box. You can also use the headphones as a stand alone item with your portable phone or tablet by plugging in the 2.5mm headphone jack. Did I mention that they cancel most of the background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality rivals headsets twice its price. True, it may not be wireless, but it's still comfortable and you don't have to worry about sound lag or burning another USB port!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming! Great reception and outout! Love the way they fit too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Cable length

    Rated 1 out of 5 stars

    Headphone Jack From 80s and 90s: Known to be bad.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly suspect these were designed with planned obsolesce in mind. I can't imagine any other reason to be using a headphone jack that everyone knew was back back in the 90s, and with a cable coming from the headphones that are too short to use without the wire the comes with it (or some other replacement for them) and all the controls built into the wire that has the jack to fails. I wasn't rough with them, I sit in a chair when I use my headphones, and the jack failed. The sound quality is great, I find them comfortable, I like everything about them except this design which I believe in my heart is intentional to make you purchase a replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, connection great, comfortable and a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beautiful sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is perfect. It’s comfortable and the sound quality is out of this world. I love everything about it.

    I would recommend this to a friend