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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,046 reviews
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset and couldn't be happier. Great sound, great price, solidly built. 10/10 would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sounds great and very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great microphone. Very comfortable. The only downside is that the cord gets twisted and kinked very easily from normal use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are great gaming/work headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first set of surround sound headphones I've had. They have in excellent. Sound is clear and sharp. I would recommend these headphones to anybody considering getting gaming headphones. Or a high quality set of headphones for work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfiest Heaphones I've Ever Owned!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the comfiest heaphones I've ever owned and the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. Displeased with the fact there’s no toggle mute switch but can easily deal with it. 9/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sounds headset, microphone poor but expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially, the headset is great, the 7.1 sounds really good and it’s just a lovely sounding headset, with everything being so loud. mute button is a switch so have to deliberately click it, and the mic is expectedly quiet, but there are workarounds to make it much louder. firmware version is a bit weird, the smaller number is the newer one i believe. headset feels sturdy, aluminum is a lovely touch

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Use for working at home.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and quality for working at home. Lightweight, but quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming headset. Comfortable and sound really good

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    GREAT FOR PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ENJOY THIS HEADSET AND CAN HEAR SO MUCH MORE WHEN GAMING AND GREAT PART IS PEOPLE CAN HEAR ME BETTER TOO

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the money you can use it on anything and it’s light and noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound on PS4. Surround Sound works great!!! This are very comfortable headphones!! Love the quality!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming they are super comfortable and the 7.1 surround sound bangs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset but not as user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend turning the volume down before putting these to your ears because they are pretty powerful. This is my first High(er) quality headset and I like them a lot. They don’t have sound control unless what you’re plugging into supports the attachment. That includes mute on the microphone.So that means no console will allow you adjust. No big deal though considering in game audio adjustments. They do weigh a little more than your average headset so that will take some getting used to. Overall, good headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Would recommend. Sound quality is really good, and it is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality, get it on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good sounding head phones works with my Xbox One and my Samsung Android phones and tablet as well as my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy design, comfortable fit and great all around sound for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for 2 months now. They are mainly for gaming. Sounds is very good. Bass could improve. But overall a great headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Very food

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, good quality, very comfortable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the driver for this was pretty intuitive - just plugged it in and it started working. The cord is long, and you have a few options - such as the adapter for usb, or the audio/voice cables. I tend to take the headphones on and off quite a bit, so the cable does tend to get wound up very quickly - it's a little difficult to untangle without unplugging the set completely though. Audio sound is wonderful, I can hear everything I need to without any fuzz or static. Lastly, I've been told that the microphone is a bit quiet. I may not have it turned up enough, though, so I still need to experiment with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Hyper x cloud 2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones best headphones I’ve ever had good price too!!

    I would recommend this to a friend