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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,049 reviews
  • Rated 4 out of 5 stars

    Comfortable & Well-made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is comfortable, lightweight, and easily transported. My only gripe with them is that the sound lacks a little bass, but aside from that it sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, mic is good quality material is good and amazing sound quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Audio, bad Mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of these headphones in this price range have superior sound quality, but lack very much in the microphone area. This headset is a very simple design just made to look fancy. The mic is drown out, not clear at all during chat sessions. The volume slider for the mic is on the cable making it impossible to change the volume of the mic on the computer. Nice bass, just bad mic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming! Great reception and outout! Love the way they fit too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great and very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great microphone. Very comfortable. The only downside is that the cord gets twisted and kinked very easily from normal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headset outstanding clarity great fit no-fuss USB connection. I would recommend this headset to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husband's headset, but I've used it twice for a discord call with friends, and it's great! My friends could actually hear me normally for once, haha! Also, the 4d sound with his PS5 sounds beautiful, though I'm no audiophile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, connection great, comfortable and a great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfiest Heaphones I've Ever Owned!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the comfiest heaphones I've ever owned and the sound quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sounds headset, microphone poor but expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially, the headset is great, the 7.1 sounds really good and it’s just a lovely sounding headset, with everything being so loud. mute button is a switch so have to deliberately click it, and the mic is expectedly quiet, but there are workarounds to make it much louder. firmware version is a bit weird, the smaller number is the newer one i believe. headset feels sturdy, aluminum is a lovely touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ENJOY THIS HEADSET AND CAN HEAR SO MUCH MORE WHEN GAMING AND GREAT PART IS PEOPLE CAN HEAR ME BETTER TOO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great, they sound good for gaming, listening to music, or watching videos! The microphone settings are easy to use, i owned them for almost a year now with no problems. I definitely recommend these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound on PS4. Surround Sound works great!!! This are very comfortable headphones!! Love the quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use for working at home.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and quality for working at home. Lightweight, but quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones sounds good and looks good my 18yrs old son loves them for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son LOVES them!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son previously owned the RIG 500 and really liked them but after 5-years they no longer worked. His friends recommended this pair and he said he can really tell a difference! He can hear "people coming up behind him" on games now. Also, he said these block out noise around him. He would highly recommend even though he's only had them a few days! We will update review if things change!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the driver for this was pretty intuitive - just plugged it in and it started working. The cord is long, and you have a few options - such as the adapter for usb, or the audio/voice cables. I tend to take the headphones on and off quite a bit, so the cable does tend to get wound up very quickly - it's a little difficult to untangle without unplugging the set completely though. Audio sound is wonderful, I can hear everything I need to without any fuzz or static. Lastly, I've been told that the microphone is a bit quiet. I may not have it turned up enough, though, so I still need to experiment with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. Displeased with the fact there’s no toggle mute switch but can easily deal with it. 9/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset but not as user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend turning the volume down before putting these to your ears because they are pretty powerful. This is my first High(er) quality headset and I like them a lot. They don’t have sound control unless what you’re plugging into supports the attachment. That includes mute on the microphone.So that means no console will allow you adjust. No big deal though considering in game audio adjustments. They do weigh a little more than your average headset so that will take some getting used to. Overall, good headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Would recommend. Sound quality is really good, and it is very comfortable.

    I would recommend this to a friend