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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 5,049 reviews
  • Rated 5 out of 5 stars

    Really nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent and the 7.1 sorround is very high quality. The headset is very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Previously owned a Razer Chroma. Cloud II is much more balanced (sound) and conformable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Nice Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 7.1 surround sounds amazing and they are super comfy for all day gaming. The best for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a incredible headset with top quality sound, also very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've probably gone through 5 or 6 headsets, which usually get worn down and break within a year, or are only compatible with either my PC or my XBOX, but this headset not only works with both, it has fantastic sound quality and the mic is very sensitive to your voice while limiting background noise. My only complaint is that there is no way to mute the mic is your using it with your xbox/playstation since the mute button is on the pc side of the attachment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear audio. No complaints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset because my Turtle Beaches were giving up on me. The minute I jumped into Discord with my friends, they automatically noticed a difference, and complimented how well I sounded. Once in game, the headset allowed me to hear every footstep and movement around me. Couldn't be more satisfied with my purchase. Would recommend these to anyone who'll listen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits perfectly into audio jack and very comfortable, great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and is all metal, no easy to break. Sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for gaming and use it everyday. The sound has excellent clarity and quality and fits comfortably.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This product used to be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I and my wife have both owned the HyperX Cloud II Pro Wired Gaming Headset for over 4 years. My set was getting worn out (but still worked fine) so I purchased another last month. I started using them and immediately noticed the sound quality of my old set was far better than the new set. I tried them back to back several times and it seemed like the new pair had no midrange. I even tried the headset using my old audio control box and the one that came with the new headset but it didn't make a difference. Thinking I had gotten a lemon, I exchanged them for another pair but got the same results. I am so disappointed because I love the comfort and sound of my original set. It appears that HyperX is no longer a Kingston brand is now owned by HP. The only visual difference between our 4 year old sets and the new one is that the audio control box on the cord is slightly different (smaller/thinner and and feels a little cheaper). I'm not sure if HP changed the speakers that are being used in the headset or changed something in the audio control box (or both?) but it was a big mistake as they definitely don't sound as good. I used to recommend this headset to friends but can no longer do so. Pros: Super comfy, Well built and not cheap feeling. Good microphone. Cons: Sound is average at best. Not the same good sound that they used to have so take any review older than a year with a grain of salt.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter says they are very comfortable and the sound is clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Sounds are amazing. Made very well. These headphones are just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With surround sound and comfortable pads, this is good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been about 2 months or so since i got them and they are easily my favorite headsets that ive owned. Very comfortable, after long usage it doesnt have any discomfort around the ears or anything. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are super nice! 7.1 surround sound, comfortable, long USB cable, perfect for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around head phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Clear crisp and loud. Comfortable to wear for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and very comfortable compared to another gaming headset I have. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sounds. Blocks out outside noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headsets and good price. Good sound and very very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I've had !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the PlayStation Gold headphones. They were ok but the build quality was not good. Started tearing up in less than 2 months. Only thing that isn't better on the hyperX cloud II is they're corded. I can live with that trade off. They are better in every other way ! Especially build quality ! Tough as nails and sound awesome to me. Best in the price range I think. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable headphones and the sound quality is fantastic!

    I would recommend this to a friend