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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 5,049 reviews
  • Rated 5 out of 5 stars

    Designed for comfort.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old pair that were company issued and six years wearing them plastic became brittle and started to come apart and have always caused a headache by end of shift. Could have exchanged for another pair but, decided to put my own money out. Every call I take is crystal clear and no more headaches. Well worth the money. Just under a hundred dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX makes some really good headsets for gaming. Removable microphone is a plus if you just want to listen to some music or watch youtube. The warranty is great. Best Buy stands behind their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound comfortable and works great on PS4 after updating sound card dongle firmware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased headset for my son. He loves it!! He says it is comfortable and sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thr gold standard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, 7 1 surround, adjustable removable mic. Everything you need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit to ears for hours of gameplay.sound is awesome and the price is affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! Great comfort and sound. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX 7.1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7.1 never sounded better. Honestly I used to be a big turtle beach/astro head - but this by far has taken the cake and I must say, I will not be going back to any other product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent headset for the price. Better than the Microsoft headsets but not near the quality as the Astro headsets. For the price it is a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad Mic, Decent Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset, just bad quality mic. I usually go wireless, but instantly regretted wired. If using with mic the headset cord is so long it's constantly getting tangled. Also, if you plan on using it for long periods, it does hurt after a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming headset is perfect. Surround sound, noise canceling and very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, and they sound amazing as well! Great headphones for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not only comfortable they also are a huge improvement in sound and mic quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound headphones with an excellent mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gamer who also has to work from home at times, I needed a surround sound headset with a microphone that was adequate for dictation. This works great. I tried some of the Logitech headphones which , although nice, did not have as good of a microphone. It's important to note that this does not truly have a USB microphone. The USB is a converter from a standard jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound / not so great microphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, was expecting better for the price tho medium to low quality microphone. I'm sure this can be replaced by another or removing and using a hyperx desktop condenser (which I'm 5 staring and using atm) - tho if you're looking to record audio for podcast youtube or be heard in excellent quality you might want to choose something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves this headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound in the headset is clear and blocks out surrounding noise. They are also comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and use them every time I play. Very comfortable and great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confortable adn great sound. You can spend hours playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang For your Buck Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck headset! This headset has worked great and was really affordable but you don’t lose the sound quality you would expect to with a cheaper headset. Overall great product and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sound great. Thank you to the best buy employee that recommended them to me!

    I would recommend this to a friend