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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 5,046 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable headset. My grandson was trilled to receive this gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset. I use it on the Ps5, sound and mic quality is good, it works well with 3d audio. I took a star for no usb-c which the industry seems to be trending to. If you use these for console gaming they may be obsolete soon.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and stylish

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to use. Clear sound And voice

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound, very comfortable and overall a great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headpgines for thier price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of sennheisers for editing video and listening to music while editing photos for around the same price. But my brother, who works at Best Buy, had bought these and told me if I didn't mind that they were technically gaming headphones I should trade in the sennheisers for these. It was the right decision. He loves them for gaming, and I love them for other uses, so you can't go wrong with these either way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent directional surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is my first headphone set, I was very impressed with not just the sound quality, but the directional surround effect is something never experienced. Even at low volume levels while playing DOOM2016 the headset gives me a realistic sense of direction where the aliens are coming after me. I am very value to quality oriented and I consider this set an exceptional value.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Good Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good , Mic is ok. Comfort is great. Best part is that it uses USB.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to game with and great quality would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Going Strong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage son and it has been great. The fact that it is still functioning perfectly after being used everyday and occasionally used to vent gaming disappointment, proves just how durable it has been, lol. It works as stated and the price was very fair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Clear sound and comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little on the pricier side but seems like it was very well-built and may last a long time. We will see.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset for Xbox One. Comfortable, great sound, and a good mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this headset about a week ago. I’ve been thoroughly impressed with the sound quality. Highs and lows are clear and crisp. I have yet to actually try the surround sound adapter so I’ve been using them in stereo mode and they still sound great. The padding is also very comfortable and good for long gaming sessions. They are well worth the price. You can’t go wrong with these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone was awesome! Clear sounds and soft on the ears! Stylish looking as well .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones. Best I ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones Mic is great Comfort is great Sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Best Headset Ive Owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from owning several turtle beach sets. Cloud 2 are much better, and priced better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Decent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good sound. A little difficult to put foam ear covers on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great quality easy to use and clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    HyperX Gaming Headset Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have worked well for me, although I have an Xbox. I was going to return them but stopped because of the excellent quality, the microphone is great which compensates for the lacking of the mute button because I am on Xbox. If I want to be on mute I can simply point the mike away from my face and it is basically the same thing. I do recommend that you always look at which headset you are buying for which console.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headphobes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, great sound. Easy removable mic. Comfortable feel.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic! Super comfortable, sound quality is excellent

    I would recommend this to a friend