Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 5,046 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as intended, love flexible microphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this product for many months now and I've had zero complaints. The audio sounds great. I enjoy headphones that fit around your ears rather than squeezing your ears and this does the trick. What I've enjoyed most of all is the flexible microphone. It's really easy to reposition the microphone, which I enjoy as a gamer. I'd highly recommend to any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    One of the best gaming headsets.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most comfortable headsets I have ever used. This headset got me through my masters thesis trying to tune out kids in the college library. I loved it so much, I purchased another for my wife to use. We use these headsets for work, for recreational enjoyment of music, and gaming. I essentially wear mine all day long

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable headset for gaming and voice calls

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a comfortable headset for gaming and other general purpose voice calls, I have been using it more in the past few months as work from home became more frequent. The earpads doesn't get too warm like my other set. Only complaint is that the connection between the headset and the usb dac sometimes loosens in a way where the mic part gets disconnected so I have to constantly check and make sure its fully plugged in

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Lightweight, easy to use, and very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent gamer headphones!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Very durable! Both daughter and wife love!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money the comfort and sound quality is unrivaled.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Great headset but no volume control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the feel and fit of these. Only thing I don’t like is that there’s no way to turn the volume down on the wire or headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Neato Dorito

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, comfortable, and great audio quality also doesn’t break the bank

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome and the mic works great Very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and amazing sound, an all around great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sturdy and comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-made and very comfortable. Work reasonably well to block out noise.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset out there for the budget you can't go wrong with this

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best gaming headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Extremely comfortable. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great - best sound quality out of any headphones I've owned and I've tried a bunch. Audio jack and comes with a usb/audio jack converter. Only has mute when using usb which isn't the best for Xbox controllers that use an audio jack. Microphone is good, received compliments from friends who said it sounds better than others.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable for longer gaming sessions. Excellent sound and mic quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great on xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset on my xbox and I love it. Great sound and very comfortable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problems with Ear Cushion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset for audio, external sound card. Sometimes have some difficulties when I plug my ps4 controller into my computer but no overall issues. Can remove the headset from the soundcard and plug into controller. The reason for 2 star review is due to the ear cushion. Once it falls out you are unable to put it back in. Mine fell out around the 1 year mark. I have tried fixing it (even screwing/unscrewing the mounts) and it has never successfully stayed attached more than a few hours. I always have to place the cushion manually between my headset and ears. I have contacted their customer support and reviewed videos and I am still unable to resolve my issue. They stated it was fixable but that is not the case. It is too finicky and difficult to do. There support on this does not match the reality of the situation. Customer support was unable to resolve my issue. This is a significant limitation with the headset. Using it without the cushion my ears hurt around the 1 hr mark.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and Great Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with these. Comfortable, stylish, and great sound. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the most comfortable I have ever had and sounds amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy construction great sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set of headphones because I was sick of cheaper ones falling apart. They usually have plastic that wears out and snaps in all the most used places. Also the earpieces fake leather cracks and I end up with black stuff all over me. These headphones have 2 sets of pads, one fabric and one "leather" (don't know if it is real or fake, but the pads are really soft) so if one set wears out they are not totally ruined. They are holding up great so far. Also I like the rubber feeling material attached with two screws each where the metal sizing slides. Really long cord that has a nylon material on the outside. Last but not least the sound quality is excellent and I have had no complaints on how my mic sounds.

    I would recommend this to a friend