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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 5,049 reviews
  • Rated 2 out of 5 stars

    Problems with Ear Cushion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset for audio, external sound card. Sometimes have some difficulties when I plug my ps4 controller into my computer but no overall issues. Can remove the headset from the soundcard and plug into controller. The reason for 2 star review is due to the ear cushion. Once it falls out you are unable to put it back in. Mine fell out around the 1 year mark. I have tried fixing it (even screwing/unscrewing the mounts) and it has never successfully stayed attached more than a few hours. I always have to place the cushion manually between my headset and ears. I have contacted their customer support and reviewed videos and I am still unable to resolve my issue. They stated it was fixable but that is not the case. It is too finicky and difficult to do. There support on this does not match the reality of the situation. Customer support was unable to resolve my issue. This is a significant limitation with the headset. Using it without the cushion my ears hurt around the 1 hr mark.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable earpieces make them good for long sessions. Mic quality is crispo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing! It sounds good. After wearing for several hours it still remains comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves this headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and extremely comfortable to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up on Black Friday for a great deal I think I would wait for a sale on this. No issues with the headset mic sounds clear when I'm chatting, gameplay is also good and clear nice detail with like background noise on games. This is a great headset for 100 bucks but if you find a deal on it don't hesitate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, comfortable ear cups, great sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is super comfortable with a great sound for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST HEADSET IVE EVER USED

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is amazing and they are vary comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for hours at a time and hardly notice them. Great sound, great mic, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift for my nephew on a black friday sale. He's into gaming and has been very happy with the sound and quality. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable. Semi noise reduced. Great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, amazing audio and very comfortable headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great and very sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to wear for extended periods. Sound is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset good sound quality comfortable to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Wired Gaming Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HD audio boost. The fact that you can control your mic volume AND the headset volume is awesome so I don’t worry about deafening my teammates if they have their audio turned up. Great for shooting and racing games so far, I’ll have to try them out on different types but the ones I have are really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know what headset was good so I tried different cheap ones, but this one is totally different. Removable earcups from fake leather to cloth. I preferably like cloth so it worked out. Mic is good but picks up a lot of frequency which can be adjusted with the little USB connector. The surround sound works well for games like csgo or pubg. Good quality and style for price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quAlity for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and lots of availability to adjust tone. Nice padding and light weight. Adjustable band makes them a good fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headset for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset performs as advertised. Installation was straight forward and simple. I purchased the set for WOW gameplay - there were a few adjustment that had to be made from within the game settings for optimal performance. I've used the HyperX headset for several weeks now and have been well pleased. Side-note: the over-the-ear cups are very comfortable - even after a couple of hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with excellent sound and comfortable to have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for console or PC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Clear mic. Super comfortable. Sturdy as heck.

    I would recommend this to a friend