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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 5,046 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my son to game on the Xbox. He absolutely loves them. Said so much better than his previous headset, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game a lot. These are super comfy and sound excellent. A+

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits very nicely to your head and fully covers ears without squishing them. . Has a slight noise cancellation effect and mic sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sheeeesh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around headset for games, music, and meetings. Has both USB-A and 3.5mm connections so it works with most devices. No software necessary which is also a plus. Finally, super comfortable. All around review = sheesh! {dramatic fortnite dab}

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase works great on pc and ps5, mic quality is great and the audio is very good for a gaming headset, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not the best bang for the buck if you have a Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong, the headset is nice in regard to its' quality. However, if you have an Xbox you aren't able to use their USB sound card that gives the user 7.1 surround sound experience. I had the Cloud 1 headset, and relatively speaking, they sound the same. All those weren't the end of the world, but I made the decision to return these when I realized that I'd need an adapter for my Xbox controller just so I can control the volume... and of course Xbox is all out of those adapters with the whole Corona Virus going on. The only adapters that were left are some $80 - $100 knock off versions. At that point I would have been invested $200 for a mid-level gaming headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and are comfortable as well everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loudest headset ive had sounds amazing very comfortable .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. No flaws. It’s light weight and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sub $100 headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset first surprised me with the quality of packing it came with and the extra earmuff are nice. The headset also comes with good surround sound I use for movies and games. Mic and audio are amazing too. Noise cancels and microphone doesn't pickup to much audio around couldn't have asked for more from the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after trying numerous headphones, I find myself coming back to the cloud 2s. Gave my old pair to a friend after getting the gpro only to want these again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great Headset for others, not me unfortunately.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset and great audio! I’ve heard amazing things about this headset from friends who have it. Microphone unfortunately didn’t work for me so I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good Headset... just, good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is good, please don’t take this as hate. It performed as expected, but I was willing to spend more money for a better product and ultimately returned it. Try it on in store and decide. Try every headset on. You’re gonna be wearing it for a while, don’t buy one without feeling it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and control. Virtual Dolby 7.1 is very responsive and it provides a rich depth of spatial complexity. Drowns environmental noise perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cloud 2s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. The audio is so crisp. The only thing I can think about is audio leak. However, there is still more pros than cons. Pros: Crisp Audio and Noise cancelling. Additionally, the ability to turn on and off the surround sound feature. Cons: Audio leaks

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable ear cups, durable design and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best gaming headset you can buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this about a year now. I'm still very inpress with the sound quality and build quality. I can hear every step of the enemy, where cars come from any detail, sound of the engine, reload sound, foot steps. Just wow. I have the same experience on PS4, after the frimware update.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic headset for all occasions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For as long as I've owned them, which is not long, they have not shown me any problems and they continue to perform at a very high level. I use them for gaming as well as listening to music and watching movies and I am never disappointed by what I hear through the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this headset lightweight and simple setup. I like how it comes with different size ear piece that you can switch out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the ps4, sounds great and is super comfortable!

    I would recommend this to a friend