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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,049 reviews
  • Rated 5 out of 5 stars

    Awesome Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in an inbound call center and purchased the headset on recommendation of a fiend who had purchased one. I have issues with noise of agents around me. THIS this headset gives me awesome protection from noise from other call center agents. YIPPEEEE U BET I have recommended to many friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent and the earpieces are snug and comfortable. Microphone works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for video games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are soft and comfortable ,I hear clear .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use on my Xbox one, sound quality is pretty good, the Mic sounds good and you can tell where sounds are coming from. Of course that does depend on how loud you have the volume as well. You can't use the 7.1 surround cable with Xbox only pc as far as I know, haven't tested on that.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very comfy headphones

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy Headphones got them for work, and they are great. I wear them for long periods of time 10+ hours 4 days a week and they are very comfy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable fit; excellent sound; highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, light weight, they don’t hurt your head like some. Also have great even sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase works great on pc and ps5, mic quality is great and the audio is very good for a gaming headset, especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This absolutely rocks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could wear this headset for two days straight and forget that I'm even wearing them. That's how soft and comfortable they are. Fantastic sound and can be used on mobile. Even on mobile it maintains fantastic quality of sound and surround sound. The mic however is absolutely dreadful. I've used the Logitech G430 for over 4 years and I prefer the mic on the Logitech G430 more than this on the HyperX, but the audio and build quality beats the G430 by a LONGSHOT. I use a Blue Yeti for microphone purposes instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my son to game on the Xbox. He absolutely loves them. Said so much better than his previous headset, would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beatify. Design. Elegant. Conform and incredible. Audio and sonido

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and control. Virtual Dolby 7.1 is very responsive and it provides a rich depth of spatial complexity. Drowns environmental noise perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent audio and mic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best headsets at this price range, audio is good and mic is also decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after trying numerous headphones, I find myself coming back to the cloud 2s. Gave my old pair to a friend after getting the gpro only to want these again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits very nicely to your head and fully covers ears without squishing them. . Has a slight noise cancellation effect and mic sounds great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Headset for others, not me unfortunately.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset and great audio! I’ve heard amazing things about this headset from friends who have it. Microphone unfortunately didn’t work for me so I returned it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cloud 2s

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can wear them for hours and the sound quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later and these still work. Great purchase and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yeah!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Clean and crisp sound... nuff said. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good sound and mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well overall and I would suggest them. My only complaint is that the sound crackles occasionally when connected through the USB remote on my PC. Direct connection doesn't seem to cause problems, but the USB connector seems a little off sometimes. They're also a little tight if you have a big head like I do. They took a while to get the right fit but they're really comfortable now.

    I would recommend this to a friend