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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 5,049 reviews
  • Rated 5 out of 5 stars

    Top Notch Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is fantastic. It really drowns out the outside noise and helps you focus on what you're hearing and doing. I love the microphone because it has a jack and you can remove it when not using the audio piece. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is hands down the best bang for your buck, great quality all around. More color options would be nice but 10/10. You won’t be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit. Second headset in 5 years. From a person who likes high quality headphones. These are real good for the 100$ to 80$ pricetag. The sound is really wide stage and with the option of emulating of 7.1 just for games is worth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good headset!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are definitely better headsets out there but for the price and build, I would recommend this! Minus 1 star because mine had this sorta hiss, hum sound when using it, could've just be mine tho...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built product and very comfortable. Works great for all my devices and PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, and my 8yo daughter swears they are noise cancelling as they cover her ears. Worked straight out of the box with pin or USB (USB is via plugin to additional cable with controls, so very convenient to switch between two). My 11yo boy has tried these with his games and now wants a pair too...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset, not full functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset but due to using it for the Xbox One, I have not seen a way to use the full functionality. It is a 7.1 surround sound headset but that function not compatible with the consoles to what I see. I could have been just well off with the cheaper version but overall I am still happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to record a podcast. Mic filtered out background noise very well. Sound quality very good. I did have a problem with the extender - reached out to customer service sent a replacement promptly. Now one of two favorite headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid construction and good sound quality. My child has used this about a year now and it hasn’t broken unlike the cheap Amazon products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and connection for online gaming. Very comfortable to wear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sound Quality, Low Volume Mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the output from the microphone is super low. Googled it and it seems to be a problem for a lot of people with these headphones. I downloaded boosting software for the mic but it is still extremely quiet. Considering purchasing a seperate microphone. GGs only.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for games, bad for music.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine but not the best sound quality. I used an aftermarket equalizer program to help add bass but ended up blowing the speakers so now with bass turned up it crackles. Still use them for gaming though, works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great for this headset. I can hear everything clear and am able hear people quite clear before they come up on me when I am gaming. Only issue is the wire at the jack end because it's a corded wire it can mess up without you knowing so everyone in your party chat will hear it and say something. Just gotta take care of then really that's all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are lightweight and great for extended game play. Great sound and audio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hands down Best I've Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the ManOWar by Razer, Arctis 5 by SteelSeries and a bunch of others, this beats them all OVERALL. Sure the others do maybe one thing better in some cases, but having 2 sets of ear cups, one for isolation and one for comfort is great. The mic is the only downside here, it works, and you can be heard clearly, but get a separate mic if you want recording quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my PS5 because my generic USB bluetooth mic didn't work. This mic is a great budget microphone for gaming and playing with friends. It is very comfortable and sturdy. In addition, I now use it for PC gaming and it comes with a USB plug in. It has great audio and music quality. I got it on sale so I saved a decent chunk of money. I would rate this 8.5/10 just because I hate wires lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still using these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this headset for almost 3 years and it works just as great as day 1. The fabric (pleather, maybe leather I’m not sure) does not make your ears sweat with I find perfect. They block out almost all sound, and the 3.5mm adapter is pretty great too for on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved by my teenage gamer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my son wanted! He does a lot of online gaming and said the quality sounds gives him an advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sounding headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and perfect for gaming with comfort and price is great as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing headset but has issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset the sound is nice but it has no mic so i would only recommend for pc gamers one problem is with some time used the cable starts to bend and breaks the thin layer of leather

    I would recommend this to a friend