Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 5,049 reviews
  • Rated 5 out of 5 stars

    Crazy Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use some steel series headset and let me tell you when I switched to these you’ll notice the crazy difference. I’d prob recommend this 10/10 times to anyone. The price is mad good for the quality these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid headset. Quality sound with a removable microphone. This headset is very versatile. Been using it on pc, ps4, stadia, and mobile with no issues at all. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A real good choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sound, but sometimes the headphones give me a headache. (might be my fault by using them many hours at a time!). Continuity of the connection is pretty good most of the time but occasionally there is some scratching sounds though not enough to worry about. Overall, these are a good choice as far as headsets go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very comfortable, good headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price, feels comfortable, sounds pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though these are made for PC, I got them for my PS4. No need to plug into the amp provided. Just plug into the remote and play. Amazing passive noise canceling. You can remove the mic if you want use them for music on your phone.. Highly Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset to give as a present

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bought as a Christmas present, they loved them worked really well for computer gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid sound and comfy as heck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was buying several pc peripherals around the same time, so I did a lot of research about what would give me the best quality without bankrupting me. I swooped these up the second they went on sale. They're super comfortable even after long hours and the sound quality is great. I don't use the mic and can't comment on how it sounds, but it is detachable if you feel you need a different option. Super happy with my choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. High quality. Audio and sound are amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones even better on PC.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the money nothing special unless you have a PC to use the extra features. I plan to upgrade my Xbox to PC soon. The extra pair of plush ear covers that come with it is so comfortable. I had hyper X before so I got some brand loyalty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Priced Just Right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset offers surround sound which is good for the amount of the headset. It isn't completely noise cancelling but still good. I didn't like the leather cups so i changed them to fabric, which is a great feature on these. The only "problem" I have come across is that you have to switch the surround sound back on after you restart your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wilson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the sound quality I also enjoy the color and the style of the headphones and the microphone that's connected with it Best buy is one of the perfect places to purchase your electronic equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit, awesome sound. Comes with a second set of ear pieces so you can decide which ones you prefer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 of these for various family members, red and grey so they don't mix them up, and it's been helpful to keep the noise down when they are gaming. They are comfortable and don't break the bank and working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sounding & Long Lasting

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. It was a replacement to a previous purchased headset that was covered under BB warranty. This one has better sound quality than the previous one my son had and has lasted longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had the pleasure of owning a nice gaming headset. Its comfortable in a way that doesn't hurt after prolonged periods of usage. The ear cups make sure to keep audio in and can give a little bit of noise cancellation if you have music or game audio playing. The mic while not amazing provides clear and decent audio to my friends while in discord calls. The headphones are sturdy and built very solid. Overall a really good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moment you put these on, you can't hear a thing but the game you're playing. On Rainbow 6 Siege, where sound matters, you can really tell there's a difference. Other than that the sound and bass are really good. Totally worth $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal Clear connection for voice and hearing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so much work from home these days, needed a quality headphone / speaker headset for business calls. The HyperX delivers this quality! Best Buy sales person recommended the Hyper X and I have been pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared these to just about every other headset in the price range and even to ones less and more expensive. I am beyond content with my decision to go with these. From PC to Xbox the sound quality is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headsets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy them again !!!! The sound is great nice over ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable on ear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had different brands but this feels the best on ear. Sound quality is great and light as well.

    I would recommend this to a friend