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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 5,049 reviews
  • Rated 5 out of 5 stars

    Yes.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. I had similar to this before but it was used by my brother for years before given to me. So when I needed a new one I purchased this one. My online friends say I sound chrisp and clear. I'm using it for Xbox One but I might use it with my Microsoft surface pro 7 later when needed. Fits pretty comfortably on my head. Easy to adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to eventually return as it was no longer needed. I can’t speak to longevity, but sound quality was great. Easy to use and perfect for games that require critical listening (footsteps etc).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely good! had a red cloud 2 for about 4 years and it only quit on me a month ago. super durable and comfortable and allowed me to game for hours with no discomfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is awesome. If you have a ps4 you can just plug it in to tune controller or you could use the extension usb connection for 7.1 surround sound! It’s awesome and I’m loving the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear surround sound for gaming. Easy to use and setup would recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but there are better options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It probably was a 5 star headset years ago when it was released, but today there are much better options in my opinion. From the same manufacturer, you can get the Alphas for the same price and you get a detachable cable. It is however for you to decide - detachable cable on the Alphas vs extra earpads AND USB 7.1 sound card. Still, I believe that today in 2022 a detachable cable is a must while the 2 sets of earpads and 7.1 sound card are ... not exactly a must. The 2 sets of earpads that come with the Cloud II are okay-ish, passable. They can however be replaced with different ones. As for the 7.1 sound card ... I did not really find it improving my awareness in FPS games. Again, having tried Cloud II and Alpha (same price) I kept the Alpha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound cheap price! Second pair, also bought for 2 friends. All love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works really well and is in great quality. I was looking for a headset that sit comfortably on my head with my glasses on and these work great. They do not squeeze my glasses frames against my head like other headsets do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this gaming headphone almost everyday. It is very comfortable for people who play game all day. It works okay but I expected a little better for the sound. I personally like good rich bass but this didnt have enough to satisfy me. Overall, it is pretty nice headphone but not perfect for the price. This gets my 4/5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset, bad mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested these headphones on both my xbox one x and my pc. It turns out the mic is pretty bad, as it stutters and doesn't pick up everything you say. The audio quality and headset itself is pretty okay. I suggest you get a standalone mic if you are using this. Otherwise look into the turtle beach brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gr8 headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. Had them for two years and i love em. Sound quality is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset but not 7.1 on XboxOne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the sound quality and the volume this headset produces. My only complaint is that it wasn't clear that they don't truly support 7.1 audio on Xbox One. Otherwise great headset. The mic is awesome as well. I'm sure for streaming on twitch this will be a great addition but still disappointed about the 7.1 issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear sound, very comfortable. The sound i very clear. I was surprised how comfortable these are. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the headset to make videos for my newly "flipped" online Calculus classes due to COVID-19, and the sound is amazing! My nephew borrows the for fortnite, and now he wants a pair!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got No complaints. Good sound. Seems durable enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gods headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Pair Of Headphones I ever used it has good quality and would recommend for the ps5!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this gaming headset's audio and comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such wonderful quality! I use them for gaming and chatting with friends. Crystal clear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and bass is better than any other. If only they were wireless, it would be perfect but overall, I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this headset with the geek squad protection plan for years. It’s a great headset, and I just get a new set every two years once the plan runs out. Buy on sale if you can

    I would recommend this to a friend