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Customer reviews

Rating 4.6 out of 5 stars with 5051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfort of the product. Many also appreciate its lightweight design and closed-back feature. On the other hand, some customers have expressed minor concerns regarding the cord length and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 5,051 reviews
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    great cans for gaming and music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB plug and play works perfectly with win 10 connecting to headphone jack on pixel xl works well too the sound is excellent comfort is truly exceptional and there are both fabric and smooth pads in the box the whole package is remarkably well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headset I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is incredible. The sound is great, and the Virtual 7.1 is pretty cool. I use it mainly for work, but I also use it for my PS4. There's only one con for using it on Consoles and that is that there are no in-line controls like what you would get with a dedicated PS4 headset. The detachable Mic is nice feature as are the extra included velour ear cups and the adapter for front panel pc connections if you only want to use the headset and not the inline controls. I can't say that the connector will work on every case as there's no way that Kingston could have checked every one out there, but it does appear to work on my NZXT Switch 810. The USB controls also house the amp so it unfortunately doesn't function on anything besides a PC since the PS4 is unable to load drivers for this sort of thing. The Mute slider does however work. Other than that, this is a stellar headset for the Price. It is very well built and doesn't feel cheap at all and has a good quality heft to it. It feels very solid and I have no no doubt this will last me a while. If you're in the market for something in the $75-100 range this is your best bet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Best headset I’ve owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best headset I have owned. The sound quality is really great for the price. They are also very lightweight and I can wear them while wearing my glasses for hours with no problem which was a problem I had with previous headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    HyperX Cloud ll's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds, good bass, clear no static and louder than I expected at this price point. Make sure to do the firmware update, follow the directions online. This will take any light static you may have heard before hand away. Good surround sound in games, comfy and well built. Man but Music with these are crazy loud and clean with good bass. Down side no EQ controls via USB connection but the built in sound card is worth keeping connected this way. Just adjust your Playback devices Enhancement properties. Loudness Equalization on or off for even higher volumes one way its louder in games, the other is louder or sounds better with music. With the USB this is the only adjustments these really need. If you have a good Mobo with a mid lvl sound solution or a headphone amp dac with good power even better if you don't like using the USB connection. If you ever see The Hyper X Cloud ll under 99$ buy them no questions asked and you will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Greatest headset.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset, probably my favorite wired headset on the entire market. It's light weight, durable, VERY comfortable and practical. The only thing that could make this headset perfect would be a detachable wire that way you wouldn't have to worry about the wire longevity. I haven't had any issues with wires shorting, but I know some that have. The sound isolation is top notch as well... If you have music a bit too loud, you might not hear someone screaming in your house. Be weary of that lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome Quality - Too Small Build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Hyper X based on reviews online. Not only on Best Buy, but several other sources. The build quality and feel of this headset is superb. I can also recommend this headset... provisionally. I, unfortunately, had to return the headset as it is too small for my head. The headset did not extend far enough to prevent the ear cup from pulling up on my ears which made it painful to wear for any length of time. Sound quality was excellent, build is solid. So, for people that can wear the one size fits all ball caps, you probably will not have any issues with this headset. If the ball caps are too small at the largest setting... well, try a pair in store if possible to ensure they will fit properly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical on this purchase. I had the arctis 5 and it was time for a new pair. I am so happy with this purchase. The headset feels sturdy and comfortable. It has great noise cancellation and it doesn’t get hot when wearing it for a long period of time. The audio is amazing. The 7.1 surround sound adapter comes included and sounds amazing on my PC. I haven’t tested the mic too much, but my friends online state that it sounds better than my previous headset. What I loved the most that made me switch from Arctis, is that the cables are braided and it uses an aux input that connects to the 7.1 amp to usb. So you can easily take it off the 7.1 amp and use it on something that uses 3.5mm aux input.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset, nice mic, cord is just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, super light and comfortable to wear. Audio sounds crisp and clear. Microphone is excellent and picks up speech well, does a good job reducing background noise. The cord is the one negative, tends to get caught on things and it is heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    ( mandatory title )

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, excellent sounding, especially the 7.1 feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 4 out of 5 stars

    Solid choice for XBox gaming headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through 5 pairs of headsets for my kids for the XBox Bought these as a Christmas gift, and so far they love them. Good quality sound, mic quality also good and comfortable on the ears/head and stylish colors. I actually bought QTY 2 for 2 kids

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great entry level headset!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty comfortable and have great sound! I bought them to use while playing Apex Legends, I really wanted something that would help me hear footsteps and locate their direction. When I first used them I could hear enemy footsteps but had no idea where the sound was coming from. I was pretty bummed out and almost returned them. Turns out the audio settings for the game had to be configured to enable positional audio. Now there's no issues, I can finally tell where sounds are coming from. Totally recommend them as an entry level gaming headset. I didn't buy them for the mic so I can't say much regarding that, sorry folks.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great with 2 flaws

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. Extremely well made. I use it for hours at a time tutoring online. 2 flaws to be aware of: - There is NO feedback from the mic to the earphones (even though there is a sound chip in the controller). Because the pads seal around your ears it's like talking with your fingers in your ears. (If you set Windows to do feedback you get an echo effect.) - The mute button is a tiny slider that takes more effort than a simple button. Not convenient as a "cough" button. To solve both of the above I bought a desktop Samson G-Track mic to use instead of the headset mic. Sound quality is very good, though not audiophile music quality. The mic volume control is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    HyperX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear, crisp sound. when talking to people on discord they can hear you clearly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Fantastic Budget headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Good sound quality. I connect the headphones to my blue yeti mic instead of by the usb on the headphones so I do wish that cord was a little longer. Great Price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great all around headset for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud II’s are my third headset for xbox over the years and so far they are the best headset for the price. The other headsets were from turtle beach and I can say now I would get another pair of the clouds before the turtles. My only complaint is that the headset had to be broken in for a few days to sit well with my glasses where my other headsets were fine. The problem is that the clouds resting position on purchase is closed so they are very tight to begin with. I put my over a subwoofer over the night and it was much but the next day and now have no complaints. They are comfortable, easy to use, and the sound is great i can hear everything with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing quality headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best headset I’ve ever tried. I got these originally in 2021, and they still work as brand new. The sound quality is very high, and they don’t bother at all after being on your head for long periods of time. The cable is also very long. The only inconvenience is that 7.1 doesn’t sound that accurate for gaming, but it’s still pretty good for listening to music and watching movies. Overall, these are the best headphones in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Well built, average sound, useless surround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: these feel sturdy and well built. The metal band inspires more confidence than the plastic competition. They are comfortable for long gaming sessions, and the microphone is well designed. The USB sound card works well and the cable is long. The replacement ear cups are a nice touch. The meh: the sound quality is ok. The bass is boomy, but the mids and high sound muddled. This is fine for gaming, but I wouldn't use them for music. The cable braiding feels nice, but you'll need to un-twist it pretty often. The bad: the 7.1 virtual surround is a gimmick, it doesn't provide positioning. It sounds like it just adds some echo, but I was unable to locate sounds the way I can with front/rear speakers. If you play a lot of FPS/FPP games, these headphones won't give you proper positioning information. Bottom line: if you're looking for good surround positioning, don't buy these, you'll be disappointed. But if you're looking for a well built, comfortable pair of gaming headphone with a good microphone, do get them: they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent headphones, however long they last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last headset (Razor Carcharias) failed due to audio cutout, I researched extensively before settling on these, and I'm glad I did. They have excellent sound quality, flexibility, and features. I do have one a couple criticisms and concerns, however. The criticism may just be a matter of my sound settings, but I've had a couple of occasions where switching between the headphones and their USB plugin to the speakers and/or the regular audio jack did not complete, leaving me without sound, or sound only in the way that I did not want, and time wasted fiddling with settings or plug swapping to get it going again. I also would have preferred that the regular cable attached to the headset was 2 meters and the USB end was a meter, but I understand the difficulties that might have created with the sound controls. Last, I'm concerned that the attachment of the wire to the headphones is permanent rather than another plug. In my experience, that's where headphones eventually fail no matter the quality of construction. Eventually can be a long time though, so we'll see how long these last.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable, Good Sound Quality and Mic!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX headphones never fail to satisfy me, pause. Jokes aside these are my second pair of headphones and the sound quality and bass while playing are spectacular. Comfortability is also good even for long playing times, they are light and the ear foams are soft, even when wearing glasses they are comfortable. The mic quality is also really good!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top notch quality and performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The longest I've ever had a headset. Great sound, comfort, quality product, would recommend to anyone on a budget. I've owned headsets 3× the price that only lasted a few months. Been going on almost 3 years with this headset.

    I would recommend this to a friend