Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 5,049 reviews
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headset I’ve ever owned. It has seriously upped my FPS game, as I can now hear directions people are coming from and how close they are. It sounds great with music as well, lots of bass range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my replacement for previously purchased wired headset. Great, amazing sound quality and love the fact that you can take out the USB portion off it and use a 3.5mm jack on your PC / phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my 12 year old son. He loves them. Great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMFORTABLE HEADSET

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really comfortable it really lives up to its name cause it feels like you are resting your ears on a cloud, I can play on my pc for hours without ear fatigue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX cloud 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. I really like the different options for the pads on the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than Turtle Beach

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace an old pair of turtle beach headphones that had snapped. These are much better quality, both in audio and construction. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset, microphone is clear and it feels solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome for competitive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son plays competitive esports and switched from DT990s to these. probably the best closed back headset out and a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have made. Bought it back in 2022 and it's still going strong like brand new. It fell in the snow in negative degree weather for a few minutes and it still works like new. Made of great sturdy material yet still comfortable after long periods of use. Used for gaming, video editing, work meetings, music - everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice headset

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve used by far. Very comfortable. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are pretty crazy good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are super loud if needed and also the 7.1 surround can fool you to think someone’s behind you or upstairs it’s kinda crazy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones for the price the sound quality is awesome and mic is very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a nice balanced all around pair of headphones that can work for any gaming method. The only downside is you only get the on cord mute button amd volume control when it is in ish cord form.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I want my Logitech Pro headset back.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Logitech Pro headset went bad so I went back to Best Buy for another set under warranty. A direct replacement wasn’t available so I picked up a different brand. NOT happy. These Hypex Cloud 2 headset are not comparable. Mic works, as well as the headphones. They “work. Not as comfortable and the sound isn’t great. The sound is not great, and the stereo sound is minimally better. Again, not happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying out numerous different headset brands over the years, HyperX is now my new favorite. Very well made for the price. It's definitely noise cancelling and the most comfortable headset I've ever owned. The USB adapter for use on PC is life-changing. The only downfall is when using it on consoles is that you can only use the 3.5mm jack which still has great sound, but not quite as good as the 7.1 surround with the USB plug-in. There also isn't a "mute" button on the 3.5mm jack which can be annoying at times if you want to mute yourself quickly. So you either need to unplug the 3.5mm jack or the removable mic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is perfect for a casual game all the way up to a pro they are really overbuilt and nice to hold and wear the sound quality is perfectly crisp and you can hear everything in the game or movie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hyper x headset!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best sounding headset for the money ! plus i got a hyper x calling card and emblem !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried turtle beach headsets in the past. These surpassed my expectations and for only $100. It was one of the best purchases I’ve ever made. Definitely recommend. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great cheap and great quality i would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing quality and distinctive freq response across the entire spectrum. I don’t notice the 7.1 effects, however, the sound is much more fuller with the 7.1 feature turned on

    I would recommend this to a friend