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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 5,049 reviews
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Idk what else to put in this review it’s just a very good, well crafted headset with simple controls a good mic and great drivers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. I only wish Sony PS4 supported the USB sound card better. I plug the headphones straight into my controller and the sound is great. It's just hard to control volume and chat without the USB sound card cooperating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for computer gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So overall I enjoyed this headset. The surround sound feature and controls are a really cool feature. My two complaints is there is no way to attach the control pad for the volume and surround to a controller on a console, and there’s no mic mute switch on the actual headset for when you’re attaching them to a controller. If you’re gaming on a console and want to “mute” the mic you literally just have to detach it from the headset. Pain in the butt and kinda sucky for the price of the headset but overall the quality is solid and they work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headset would highly recommend it to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head gear you need to get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a Christmas gift for my son and he loved it must get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps a lot in competitive games

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me the edge in completive games with the 7.1 audio sometimes I get accused of hacking in Overwatch but i can tell usually by hearing their foot steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using these for virtual teaching. They work great on my laptop and iPad Pro. For iPad, you will need to purchase a separate dongle for video conferencing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to replace a 5 year old turtle beach and he loves it. Got it for a steal on black friday but would pay retail price for it because of the overall quality of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up… lol, sound quality is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best head set I have ever had for an awesome price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable with good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these because other headphones kept breaking, they haven't broken in the several years that I've had them and they still sound great with their 7.1 function on, unfortunately you have to turn it on each time that you restart your computer, but that's a small gripe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior sound and comfort.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset, they are so good that this is my second purchase of them. Very comfortable, ears and head dont get tired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones with the Xbox. I don't use the hdmi cable I plug it into the controller and it sounds amazing. I play PUBG and I'm able to hear the direction of incoming players.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid needed a new gaming headset and based on word of mouth about this particular model, it was the most bang for my buck and provided the quality and features that were desired on a budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hyper x headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect mic sounds great would recommend love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset I love it has good audio and I can hear everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gigem96

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and surround sound is amazing and very stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent volume use for pc and ps5, Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my PS4 Pro to game at night when family is sleeping. Sound is great! Didn't want a wireless solution and works also on PC. Haven't tried 7.1 surround yet but I'm sure it works well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Son seems to like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an expert on gaming headsets but my son thinks this is a very comfortable set. I'm only giving it four stars because I haven't used them myself to give them the full five. But it works well and he's happy - so it's a win for me. ;)

    I would recommend this to a friend