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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 5,049 reviews
  • Rated 4 out of 5 stars

    Wonderful headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality, especially with the USB simulated 7.1 Surround sound. I'm not an MMO or MOBA player, so I have little opportunity to use the mic, but the few times I have, I have heard that people enjoy the quality. It is just a little tight after long wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super comfortable clear sounds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headset! Rests nicely and comfortably in your head. The comfort of the headset along with the soft ear cups allows for extra gaming time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great and I love the way it feels on my head. It seems to block out all other noise around me and nobody complains about the way my mic sounds. Negative is I don't like how huge the microphone is and I don't like the button to mute the headset. It's not easy to quickly mute like when I need to talk to somebody in my house quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice sound, tricky mic

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for a while and really enjoy the amazing sound and noise cancelling features. It is extremely comfortable to wear and I love that it comes with different material options for the ears. The "surround sound" is also amazing and I love using it to enhance my experience. The only reason I am not giving it 5 stars is because I have had trouble with my mic since I first bought this headset. I have to remove and plug the mic back in multiple times before people can start hearing me in games. And even then, my mic somehow disconnects mid-match and I have to try and reposition the mic multiple times. It is very frustrating but my boyfriend has the exact same headset and does not have this problem so maybe I just got a bad one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset if you’re looking for one when playing games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is superb. Mic is amazing. What is there to complain about?.... nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality works very well. So far well satisfied and quality is very good. Would highly recommend anyone considering buying the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound and lifetime warranty?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing surround sound and quality! Be able to go from 3.5mm jack to usb and back when ever I need is a great feature too! And if you didn’t know, HyperX has a lifetime waranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing head set

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my wife for her gaming computer and boy was she excited. She was using some ear buds for headphones and these things rocked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but cable tends to twist with regular use.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and well built, the headset lasted me well into 2023 with regular use, however it began to show signs of wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound input and out put great for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a basic headset. Enjoyed the rich sound from the speakers and ease of setting it up on my laptop. The detachable mic is definitely a plus when wanting to just listen to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headset we've found. Superior!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headset. He's tried several different brands, both less and more expensive but likes the quality of the sound and make of this particular pair/brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this headset a lot for listening to music while studying. Haven't used the mic aspect too much but nonetheless am very satisfied with this product. Good sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kushy support and solid sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to replace some Razor headphones. The ear pads and sound quality are fantastic for the price. The volume and mute dongle make adjusting volume for your ears and mic painless when in game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second pair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this headset for several years and bought this one as a gift for my brother for his birthday. Highly recommend. Sound quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, I actually use them on both my laptop and Xbox wireless controller. Has USB and 3.5 connections. Great sound and mic is detachable for when your not playing with anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are used daily and my son's go to brand for the quality and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and the mic is great so I would def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset own two and that speaks volumes. Great low cost noise canceling option.

    I would recommend this to a friend