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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 913 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphone, having wireless is a complete game changer. High quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good audio, very comfortable and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BLESSING IN DISGUISE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good I can hear things I would never hear before bass is there and it’s super clear best upgrade ever.perferct for shooter games and any other game easy use plug and play .i use to be deaf but now I can hear again thanks to these headphones 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Husband loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and charge lasts a while! Husband uses it for streaming

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Very comfortable. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First time using a wireless headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend told me about this brand hyper x. He said its really good and last long. I was in need of a new one since mines was breaking. The sound quality is good. The sounds are clear. Also this was the first time i was using a wireless headset. I said it was a good experience for the first time. Lol.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless freedom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and have a awesome battery life . My son loves them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best wireless headset for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sounding, and unreal battery life. Exchanged the Razer Blackshark V2 Pro for these and I am so much happier. I could not get use to the horrible muddy sound of the Blacksharks. The Cloud II’s have the classic clear and balanced sound that Cloud headsets are known for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HyperX Cloud II

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset use it every day between 4 to 8 hours gaming everyone ask me what headset i have cause it is crystal clear. i watch movie with them as well got good bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simple, easy and work immediately!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! I have purchased all the other gaming brands headsets. They don't have RGB lights, but that means they don't come with all the bloatware. Insert the dongle and turn on your headsets. The sound is great; I cannot hear anyone or anything near me. Simple, easy and work immediately!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly works really really good. My firat real headset and im really impressed and amazed how good it works. Switching to a pc soon and bought this headset for been using it on a laptop and still really good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are average. They fit well, sound quality is average, and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Cloud sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: VERY comfy Great sound quality Long Lasting battery. Useable surround sound. Cons: No bluetooth Okay sounding mic. Overall these cans kick it! If these arent loud enough use the Windows Equalizer APO.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming headset for surround sound!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best wireless headset when it comes to gaming! PUBG, Escape from Tarkov, COD, etc! This gives a nice surround sound of the area in the game your playing! Also, the music is played good as well. As soon as you put these on, you are immersed into the game!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been perfect for the last 2 years. 0 issues caused and still work like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset as a replacement for a previous HyperX set I have. I use it for work as well and there is exceptional sound and the microphone produces good sound as well. I like the idea of removing the mic when not needed. Definitely worth the price to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset its one of favorites, but if i waer it longer then 3 hours it gives you head ache its like pinching your head. I love the sound i mean literally everything but the head ache

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my 11 year ild and he loves it! Good quality and why isnt anyone talking about what an awesome store Best Buy is??? Their store has people who WANT to help you find what you need and are very knowledgeable aaand youre out of there super quick and very happy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    great sound, great battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are near perfect for me. They are wireless so I never have to worry about shortages. Theyre very comfortable and they are fashionable?? I have an external mic, so i don't use the detachable mic. the battery also lasts me 2 or 3 and a half days.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are so good!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband raves about this headset even today. It's his all-time favorite and he uses it all the time. He's in love with the sound quality and the microphone sounds so smooth. I highly recommend them to everyone!

    I would recommend this to a friend