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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 913 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoy my Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice headset with noice canceling build in it. Sounds great for the price it’s going for. Would be a nice gift to give if you don’t want to buy over the top headset or don’t know much which one is better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set of headphones, my only probables is the bass is a little weak. But for gaming their top tier. No issues with the Bluetooth connection and the batter last a very long time( probably only charge once every week or so

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming: Warzone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming headphones around. If you play Call of Duty: Warzone, I would prefer these over any wireless model. It makes the sound more fluent then choppy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is good but friends I chat with on discord tell me the mic quality has decreased compared to when I used the Hyperx cloud 2 wired headset. But build quality is pretty close to them.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves this headset. She able to roam around the house pretty far from her device. The microphone is not great, and she gets cuts off when she isn’t speaking loud enough. But the sound and connectivity makes it worth the bad mic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good value gaming headset.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job just fine but I think others may do a better job or surround sound performance. Ear cones could be a bit bigger otherwise comfortable. Love the easy access mute button and red light indicator. Easy glide volume control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dudes.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headset. His previous set was the he same model but with a wire hanging out connecting him to his computer like an umbilical cord. Now he has freedom to play games or record drums or just talk with his friends withou the cord. It’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality! I bought this for my grandson in which had one exactly alike and requested the same headset because he said it was really good especially when he's gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great so far, bought it to replace my old Cloud Flight S and this is by far an upgrade. Loved my old set but this one is definitely better. More comfortable and light on your head and also the cups cover your ears perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Hyper X does it again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good pair of phones that both shine in sound quality and general comfort. My only wish was that the volume out put was a bit louder but that can be fixed with external hardware. solid 4/5 , A solid wireless headset!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good wireless headset overall.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Gets a bit sweaty with intense gaming but that's fine. I don't like that I have to hold the button down to power it on. Would be better if it was a toggle. I wish the sound was more neutral. It is quite bassy, but that's not necessarily a negative. The microphone is only okay. All wireless headset microphones are not as good as wired headset microphones, and even then, wired headset mics aren't very good either. I don't use the virtualized 7.1 surround sound gimmick feature. Just keep it in stereo mode. Bought this because I liked the overall comfort of the wired version of this but wanted to go wireless. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyper x never fails to impress

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the hyper x stinger that I’ve used for about 4 years. So far this new headset exceeded my expectations. Nice quality feel and construction. I would recommend to anyone looking for a good wireless headset for a decent price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good quality, loose fit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headset, software is lacking compared to other headsets. High quality build, battery life is solid and very comfortable. Clamp force pretty light, I have a big head and felt like it was resting on my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Sound is to low

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset. Nicely build. But for gaming headphones they are very quite and hard to hear enemy footsteps. If you play any competitive gaming these are not for you!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hyperx

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Long battery life! Easy to use! I recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones for Games and Music

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best headphones I’ve used. Sound quality was great, the bass can be cranked up to an unbelievable amount. My pair broke only because I positioned my laptop in a way where the adapter broke, but other than that it lasted me a year or more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cloud 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after all this time I still keep and use this headset every now and again. I’ve upgraded since then but this one has a great price point and fantastic sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good “gaming headset”. I came from Beyerdynamic DT-990, Drop AKG K7XX, SS Wired Arctic and I wanted to go Wireless without breaking the bank (forget penrose). This headset is great for gaming and general use. The comfort is also there when you need it. I’ve never used the wired Cloud IIs but I heard they use the same driver. I like it. Position in gaming is great and the bass is there also which I like. My only gripe is and this is the reason why I wanted to write this review... I was in the middle of playing Valorant the sound went out for 3-5 seconds which was kinda odd. Hopefully, it was just a glitch. Oh, and I can’t comment about the mic since I use HyperX Quadcast. But I’ve read or heard the mic isn’t on par with SS or other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound, Comfortable and Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable ear pads and head band. Deep and clear sound with strong battery life. Only complaint is the mic monitoring cannot be adjusted and is too quiet. Hopefully this will be fixed in a software update

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    its good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headphones would definitely repurchase, the headband is really comfortable and the only complain i have is that the mic isnt the best but yk for a headphone its pretty good

    I would recommend this to a friend