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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 911 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Cloud II Wireless Gaming Headset's exceptional sound quality, comfort, and impressive battery life. Many appreciate its wireless capabilities and lightweight design. Some customers have expressed concerns regarding the volume, price, connection stability, software, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 911 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Pretty good, but not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great headset, but not for me. I still use the very first model they came out with in 2014 to this day! This model however has its cons and it's just a matter of opinion. Earpads hug my ears tightly causing them to sweat. Since they hug my ear tightly, I can hear myself speak making it a little distracting. The mic is very sensitive, when I'm in a call my friends they can hear me touch the side of the headset as I try to reach for the buttons. I love that it uses USB-C and how lightweight they are. The audio is excellent, just wishing there was a way to know if you are on 7.1 because you press the power button in once to switch between sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gamer headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset used daily. Battery life is good for long use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great affordable headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset, the microphone is great on it and the surround sound is great as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good headset but i like the razer krakenbrand

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used this headset for a year now and its awesome. Battery lasts 40 hours plus and works when its charging

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The Pinnacle of Headsets.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to these from the Razer Nari Ultimate Wireless. These are light, comfortable and sound is impeccible. If these broke today, I would order this same pair. Charge lasts forever too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impressions. This mic sounds great, my friends I play with say that this sounds a lot crispier compared to the rig wireless headset that I’ve used for the past 3 years. Great for FPS games, overall 9/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Maintenance

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my headset from Best Buy in good condition every time and I always have gotten hyper x and Best Buy always has it so I’m always confident to open Best Buy and buy my go to headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! They lasted me so long! I love These headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my brother! It’s really great the quality of the sound and the mic are amazing ! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great could use a better update for some reason I lose connection to discord for a split second

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to these from Sony’s 2018 pro headset. They sound great; the spatial audio really stands out for me. I do wish it was built with a 3.5mm connection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. No issues. Great connectivity. Long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are phenomenal headphones, great sound quality, great for gaming without rupturing your bank account.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headphones with clear sounds from everything. I can hear things that sometimes others miss, even with more expensive headphones. I had one already, but bought one for my brother, who also loves it now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset with a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Great for playing games like Call of Duty so you can hear directional sound. Way better than the Turtle Beach headsets that I previously had. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most comfortable headphones you can buy. Built to last too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Astro a40s and this headset sounds so much better in my opinion. It is extremely comfortable and the battery lasts forever. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Hyperx love not hearing my kids.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since getting the wireless Hyperx headphones, I don't have to hear my triplets arguing. I did have to Google to find out I needed to hold for 3 seconds to turn them on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Sounds good, feels good.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Very comfy. Could be a little louder, but really not necessary. Sometimes gets a little sweaty because of the earcup material.

    I would recommend this to a friend