Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 913 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless gaming headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for gaming and he absolutely loves it! He was used to wired headsets and wanted a change, so I got these for him. He says the sound quality is great and enjoys the free range of motion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another incredible headset. HyperX does how it was intended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and are easy to set up. I would highly recommend these to anyone needing a headset for gaming or PC. Also, they are not bluetooth but you CAN connect these to your phone with a USB Adapter

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this headset for about a week and I love it so far I like how I can hear everything in every game and music sounds amazing with them

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wireless is nice, but..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, and being wireless is convenient. Use it with discord. But it has some pretty big faults. It goes to sleep fast, and the hearing randomly shuts down. An example. I was in a raid for the reroll of wrath. Half way through, I just stopped being able to hear everyone. Waiting in a channel for a friend to pop in for plans. And I won't hear anything when they join. Have to turn it off and back on when I see I can't talk. It honestly sucks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first pair of hyper x headphones I've ever bought, wont be the last. Super comfortable, I love the detachable mic boom

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesdst is very durable ……………………………….::::..:::::::::

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Great product for PC and PS5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. I wanted a solution where I could use the same headset with my PS5 and PC for gaming. This headset does just that. All I have to do is unplug it from my PC and plug it into my PS5 and viceversa. I do have an intermittent issue, where for some reason my headset will disconnect from the dongle. Maybe 8 seconds later it reconnects and at a lower volume. I have to unplug the dongle from the USB and plug it back in to get it working properly. Other than that it sounds great and the distance while staying connected is also great. I do not have the disconnecting issue with my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    All around great headset

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line headset, great quality, decent bass, can here a lot of footsteps with these in Call of Duty. I recommend getting this if you wanna hear everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impressions. This mic sounds great, my friends I play with say that this sounds a lot crispier compared to the rig wireless headset that I’ve used for the past 3 years. Great for FPS games, overall 9/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Solid headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset I’ve owned many HyperX products over the years and as usually these didn’t disappoint. Reliable wireless connection, great audio quality for the price and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used this headset for a year now and its awesome. Battery lasts 40 hours plus and works when its charging

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Astro a40s and this headset sounds so much better in my opinion. It is extremely comfortable and the battery lasts forever. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great affordable headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset, the microphone is great on it and the surround sound is great as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headphones with clear sounds from everything. I can hear things that sometimes others miss, even with more expensive headphones. I had one already, but bought one for my brother, who also loves it now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Headset for Competitive Play

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a competitive game such as Valorant or CSGO. It is a very good headset to play on. You can hear the definition of the sound greatly and the spatial audio is amazing as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to these from Sony’s 2018 pro headset. They sound great; the spatial audio really stands out for me. I do wish it was built with a 3.5mm connection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset with a great price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Great for playing games like Call of Duty so you can hear directional sound. Way better than the Turtle Beach headsets that I previously had. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gamer headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset used daily. Battery life is good for long use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyperx love not hearing my kids.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since getting the wireless Hyperx headphones, I don't have to hear my triplets arguing. I did have to Google to find out I needed to hold for 3 seconds to turn them on.

    I would recommend this to a friend