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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 911 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Cloud II Wireless Gaming Headset's exceptional sound quality, comfort, and impressive battery life. Many appreciate its wireless capabilities and lightweight design. Some customers have expressed concerns regarding the volume, price, connection stability, software, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 911 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and Functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been through a lot of cheap wired headsets over the years and finally invested in a good pair. This headset not only allows me to wander about the living room without tripping people, but it sounds good and feels nice on my ears. The only downside, if any, is that the microphone is removable. It connects to the headset with a standard audio jack, which over time loses retention. If the mic doesn't seem to be working, just give it a little shove back into the port and you're back in business.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I got this hyperx headset for my pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts for like 12 hours on max volume and its really sturdy and good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Comfortable and long lasting battery.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset and the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this headset for a little over a year and it’s amazing from sound to quality everything about this headset is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Sounds great, very comfortable, but not very loud.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this with PC, PS5, and Switch, and have been very pleased with these headphones. I have large ears, andVery comfortable I only wish it was just a tad louder. NOTE if you have larger ears like myself, they may make contact with the inside of the ear cups and be very irritating. I ordered some replacement ear pads from Amazon (WC Wicked Cushions) and now they feel fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset way better than my old one and the Best Buy staff worked fast to get me my head when picking up

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    ABSOLUTELY WORTH IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL! I was expecting SOME latency, but to my surprise I am able to play beat saber without any latency! Thankfully, this headset does NOT operate over Bluetooth, but rather a 2.4ghz connection via the included dongle. Overall, I’m thrilled with the sound quality, comfort is superb, and connection is solid and stable! A MUST HAVE if you are still using a budget headset. These are 100% worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    A bit of a disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen and heard a lot of good things about this headset for a while now and I was looking to get into the wireless market. There are a lot of good things about them but the biggest issue that detracted me personally was the sound. So to start off these feel great. They are light weight to the point you won't even notice that you're wearing them. The top cushion and ear cups are very nice and firm but still soft enough to conform to your head and ears. They also look fantastic, personally I don't like "loud" headsets that scream HEY I'M GAMER. These are minimal and subtle. Love the red on black look they have going and honestly these matched my setup the best. Now the issue I had with these are the sound. For a pair of headsets at 150$ there is no software made by Hyper X that can control the EQ settings. Out of the box they are very treble heavy and maybe that's what fps and high actions gamers want. For me personally there was no bass and that was the deal breaker. Again if they had EQ to maybe bring up the bass that would have been great but they didn't. I also didn't want to go look up a tutorial on a third party EQ program. I already have enough stuff running in the background. These are a good pair of headsets they just need a bit of tuning. Again maybe that's is what is popular and I'm just spoiled coming from using Astro A40's but it was not for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are average. They fit well, sound quality is average, and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hyper X Cloud II

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking head phones with good sound and fit. They are really easy to connect and using them right out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! My husband is very happy! Thank you Best Buy for the vide variety of options

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, highly recommend to anyone looking for a cheap headphone with great great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headset Of course, these are great when gaming but also are good for work calls. Sound and mic work great! Cancels out other sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyper X does it again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Very easy to use and can hear in game audio very well. Mic works good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good connection, can walk 100 ft away from my house and it stays connected, good sound quality and fit nice.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is better and cheaper than most expensive ones. Though I do suggest to change out the ear cups.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones long lasting and very comfortable, I would recommend these to any of my friends looking to buy, very affordable too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    From wired version to wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the wired version and saw I could get the wireless so I figured I would give these a try. Much like the wired version, these are pretty much the same fit and feel on my head. These are comfortable and sound great on my PS5. One major plus is the sound to me is slightly better from the wired. One thing I did notice is that the mic doesn’t seem to pick up my voice as much as my wired version. It’s an easy solution to just turn up the mic but it is something that I noticed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best bang for your buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PC headphones that don’t cost an arm and a leg but have stellar quality! Highly recommend 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive bought headsets that were double the price <cough JBL> and not nearly as good. these are a no fuss gaming headset that work great out of the box. if youre a high end audiophile thats looking to tweek every last setting than this set isnt for you. this is an out of the box reliable gaming headset that you dont have to worry about. one caveat is i wish the plug in mic had a mechanism to lock it in . im rough on headsets and its easy for me to have it pop out

    I would recommend this to a friend