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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 913 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset! I had the wired cloud II for several years and purchased this after they got worn out. My only complaint was that I wish the batter life was slightly longer, but this one lasts a decent enough time. Sound quality is great and they're comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good affordable headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones for the price and they sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Quality Headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is seriously amazing quality. They are the most comfortable by far, and I've tried just about all of the most popular brands. The wireless aspect is super convenient as well. It lasts me the entire evening at full charge. I just wish they had more colors!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is super comfy, sound quality is great. I have try many different headset, and this one have both sound quality and comfortable. But the only thing I don’t like is sometimes disconnect for 2-3 seconds when you turn on the ngenuity app.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Wireless usb hyper cloud 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and comfortable ! Speakers are good The 7.1 emulation isn’t all that convincing , especially after using an actual 5.1 set up with 500w and subwoofer. One con , the USB dongle goes nuts every once in a while And you have to plug it back in and out to reset it .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    HyperX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Audio on this headset is great but the mic quality is not so good and the mic cuts out so much making it hard for other people to understand you clearly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an earlier wired version of these I bought 3 years ago and mic finally gave out. High quality sound (blocks out my newborns crying), nice sounding mic, great comfort, and super easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset as a gift and he absolutely loves them. I chose Hyper X because it's personally one of my favorite brands when it comes to headsets. I knew he wouldn't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is extremely great, full disclosure I haven't used the mic at all. The battery has so far never failed me even during long gaming sessions. The only thing I knocked it point for was that feeling of pressure you can get with some noise cancelling headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Non-regrettable purchase :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Feels very soft all around. Not sure if it is my computer but I get some interruptions (some static) once in a while. The detachable mic is great for wanting to use the headphones as just headphones if you have a good quality mic.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    cloud ii wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works no issues yet. fits well. had the wired version lasted 5 years. this feel quality which i like. decent range can walk to separate room. the app is not great but its whatever not absolutely necessary unless you want o use the 7.1 which is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX makes the most comfortable headphones and the cloud 2 wireless carries on where the cloud 2 wired left off. The sound is great as expected. Wireless connectivity is fast with no input lag at all. Very well made headphones that sound great. Highly recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great comfort and build quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great experience as the build quality is clearly evident as is the exceptional comfort. I really enjoy the sound quality and my friends tell me the mic is exceptional, which also has a nice feature... it is fully detachable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through multiple headsets over the years and so far, this set has been awesome. Sound quality is great and the mic is clear. They also seem to hold a charge longer than other sets I've had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Consoles

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not the best but they work. If you are looking for a decent cordless set at a fair price then this is for you bur don't expect the best mic quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Everything, slightly uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great Sound Quality Good Mic Great Build Quality Great Battery Life Easy To Use Con: Slightly uncomfortable after a moderate amount of use. Otherwise probably one of the best wireless gaming headsets you can buy as of June 2021

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for online gaming and chatting. I have used for ps4, ps5, and pc and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great budget headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality wireless headset on a budget. Great sound quality and surround sound on PS5. Good comfort. The headband and hinges are made of metal and feel very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top class

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect delivery I really liked to using it definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy, high-quality wireless headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable. A bit on the pricey side but being wireless is extremely convenient. The range is less than 10 feet but that's not a huge deal. I spent more than I anticipated but I'm glad I did!

    I would recommend this to a friend