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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 911 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Cloud II Wireless Gaming Headset's exceptional sound quality, comfort, and impressive battery life. Many appreciate its wireless capabilities and lightweight design. Some customers have expressed concerns regarding the volume, price, connection stability, software, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 911 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    super light, decent sound and great battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great headset, and it is super comfortable and light which i really liked. The thing that dropped a star for me was the software and sound adjust-ability just isnt there. The sound isn't bad but i wanted to adjust how it sounds and i couldnt really do it other than random windows settings. I had a corsair headset and the icue software lets you do so many things to the headset audio and surround settings etc and none of that was present when i used this headset. It was a while back so it may be different now but it was very much an as is headset so what it is out of the box is what you get. That wasn't a bad quality sound but it wasn't how i enjoy listening to things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my PS5. I own the flight cloud x for xbox which ive purchased twice because its so good. Unfortunately i had to return this. Theres no way to change EQ settings in the PS5 for third party headsets, which is a sony fault, not HyperX. I got a Steelseries Nova 7x wiress instead because you can change eq settings in the Steelseries software and it saves into the headset. Other than that, HyperX makes solid headsets. This headset feels premium all the way around, and the sound quality is quality. I would recommend this headset and u would keeo it if i could change eq.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headphones would definitely repurchase, the headband is really comfortable and the only complain i have is that the mic isnt the best but yk for a headphone its pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    HyperX

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't beat it, of course, there are better headsets like the Astro A50 but that is around $200 more, for only $150 highly recommend, good mic, natural noise calculation, and a long battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones just double check they’re for you!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really good! Just wasn’t for me unfortunately. Had a little white noise in it and charging it was a bit annoying to plug it in every time. But if you’re fine with that than go get a pair! Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good “gaming headset”. I came from Beyerdynamic DT-990, Drop AKG K7XX, SS Wired Arctic and I wanted to go Wireless without breaking the bank (forget penrose). This headset is great for gaming and general use. The comfort is also there when you need it. I’ve never used the wired Cloud IIs but I heard they use the same driver. I like it. Position in gaming is great and the bass is there also which I like. My only gripe is and this is the reason why I wanted to write this review... I was in the middle of playing Valorant the sound went out for 3-5 seconds which was kinda odd. Hopefully, it was just a glitch. Oh, and I can’t comment about the mic since I use HyperX Quadcast. But I’ve read or heard the mic isn’t on par with SS or other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I made even if it was made out of basically impulse. Very comfortable and sound amazing. Haven't had any real use for the mic though as I use a desk mic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sound, Comfortable and Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable ear pads and head band. Deep and clear sound with strong battery life. Only complaint is the mic monitoring cannot be adjusted and is too quiet. Hopefully this will be fixed in a software update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the only issue i have with it is if the mic is even a little out it will not work and you won’t be able to figure out it’s unplugged till someone lets you know

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Stinkin Cozy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Best headset I have ever owned. Great quality and sound. Wireless has not trouble and the wireless adapter does not block other ports. Man oh man these are “Stinkin Cozy”.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio- fantastic. Deep, rich sounds that happen all around you. Hearing gunshots behind you in COD is freaky cool Mic- good but not a lot better than my old headset. -comfort- very comfy and don’t squeeze my head much

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hyper X best wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset would highly recommend. Very light and comfortable. I would say get this over the Cloud Alpha wireless headset because of better overall quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround Works - Great Mid tones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are No.1 on many charts and I was skeptical. I didn't want some gimmicky gaming headset but these are pretty fabulous. They support 7.1 channel or Stereo. The surround sound works and the balance of audio levels is fantastic. Some surround headphones are buggy to but these work really excellent and the audio quality is fabulous. High quality 48k 16bit with excellent sound production 7.1 support for gaming and Stereo for music. I'm extremely happy with these after having several different pairs of headphones. They look good as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men who delivered and set up were great. The told me their names but I am forgetful. They explained how the new washer worked, made sure it was set up correctly and were very polite and friendly. Kathi Taylor

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product for PC and PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. I wanted a solution where I could use the same headset with my PS5 and PC for gaming. This headset does just that. All I have to do is unplug it from my PC and plug it into my PS5 and viceversa. I do have an intermittent issue, where for some reason my headset will disconnect from the dongle. Maybe 8 seconds later it reconnects and at a lower volume. I have to unplug the dongle from the USB and plug it back in to get it working properly. Other than that it sounds great and the distance while staying connected is also great. I do not have the disconnecting issue with my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear cup size

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fantastic and the microphone is great and picks up very little background noise. My only complaint would be the ear cuos are a little on the small side.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Look cheap but perform great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset with great noise isolation and superb audio. The mic is clear, the speakers are precise, and the cups are very comfortable! Highly recommend for gaming or even in a work from home setting!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Razer headsets for years, but after the last one broke I decided to go with this one. I was not disappointed. The sound is amazing and it’s comfy as hell. Seems a lot more durable too

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Headset for Competitive Play

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a competitive game such as Valorant or CSGO. It is a very good headset to play on. You can hear the definition of the sound greatly and the spatial audio is amazing as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset I’ve owned many HyperX products over the years and as usually these didn’t disappoint. Reliable wireless connection, great audio quality for the price and very comfortable.

    I would recommend this to a friend