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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 913 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    HyperX

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't beat it, of course, there are better headsets like the Astro A50 but that is around $200 more, for only $150 highly recommend, good mic, natural noise calculation, and a long battery.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    super light, decent sound and great battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great headset, and it is super comfortable and light which i really liked. The thing that dropped a star for me was the software and sound adjust-ability just isnt there. The sound isn't bad but i wanted to adjust how it sounds and i couldnt really do it other than random windows settings. I had a corsair headset and the icue software lets you do so many things to the headset audio and surround settings etc and none of that was present when i used this headset. It was a while back so it may be different now but it was very much an as is headset so what it is out of the box is what you get. That wasn't a bad quality sound but it wasn't how i enjoy listening to things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my PS5. I own the flight cloud x for xbox which ive purchased twice because its so good. Unfortunately i had to return this. Theres no way to change EQ settings in the PS5 for third party headsets, which is a sony fault, not HyperX. I got a Steelseries Nova 7x wiress instead because you can change eq settings in the Steelseries software and it saves into the headset. Other than that, HyperX makes solid headsets. This headset feels premium all the way around, and the sound quality is quality. I would recommend this headset and u would keeo it if i could change eq.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I made even if it was made out of basically impulse. Very comfortable and sound amazing. Haven't had any real use for the mic though as I use a desk mic

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio- fantastic. Deep, rich sounds that happen all around you. Hearing gunshots behind you in COD is freaky cool Mic- good but not a lot better than my old headset. -comfort- very comfy and don’t squeeze my head much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones just double check they’re for you!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really good! Just wasn’t for me unfortunately. Had a little white noise in it and charging it was a bit annoying to plug it in every time. But if you’re fine with that than go get a pair! Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommend .Great for hearing footsteps.Great versatile mic for gaming.30 hour battery life let’s me charge once every few days.10/10 mic monitoring.I like it without the surround sound on games though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround Works - Great Mid tones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are No.1 on many charts and I was skeptical. I didn't want some gimmicky gaming headset but these are pretty fabulous. They support 7.1 channel or Stereo. The surround sound works and the balance of audio levels is fantastic. Some surround headphones are buggy to but these work really excellent and the audio quality is fabulous. High quality 48k 16bit with excellent sound production 7.1 support for gaming and Stereo for music. I'm extremely happy with these after having several different pairs of headphones. They look good as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this headset! It does get a little hot but I ordered some nice ear pads to replace them that are much better! These combined make the perfect headset. The sound is also amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hyper X best wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset would highly recommend. Very light and comfortable. I would say get this over the Cloud Alpha wireless headset because of better overall quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the only issue i have with it is if the mic is even a little out it will not work and you won’t be able to figure out it’s unplugged till someone lets you know

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Look cheap but perform great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset with great noise isolation and superb audio. The mic is clear, the speakers are precise, and the cups are very comfortable! Highly recommend for gaming or even in a work from home setting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men who delivered and set up were great. The told me their names but I am forgetful. They explained how the new washer worked, made sure it was set up correctly and were very polite and friendly. Kathi Taylor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love bestbuy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing so wonderful and great service I love best buy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Razer headsets for years, but after the last one broke I decided to go with this one. I was not disappointed. The sound is amazing and it’s comfy as hell. Seems a lot more durable too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I definitely upgraded from what I had. Wireless aspect is nice. Sound is crisp. Setting up the headset was easy. Very comfy. Led red light pops when its on mute. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    HyperX Cloud II

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX have been making solid headsets for a long time. This one is no exception, excellent sound quality, comfort, and ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    9/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headset. One issue I run into is some static while playing after a while. Just unclog the adapter and re plug it to fix.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A superb set of gaming headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming headphones. Terrific sound quality and extraordinary comfort!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the durability, noise cancellation of outside noises, & that he can hear every little detail while playing his games.

    I would recommend this to a friend