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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 913 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Solid choice. No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a fan of HyperX headphones. They are solid and feel comfy. Battery life is extremely long. I can game on these headphones for hours and not even notice them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is a good headset, but the software holds it back so much. If I have the software open then my headset will just not work sometimes. For 5+ minutes sometimes it will disconnect for no reason, even the battery being fully charged. Also when its open I get static and these issues only fix when I uninstall the software. You should only use the app to check battery tbh.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Lightweight and good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless headphone. My son wanted a wireless set so he can walk around his room. This provides great sound and is not too heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless gaming headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I would say that these headphones are good in all aspects except maybe battery life. I am a moderate gamer but I would always need to charge it every few hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great battery life. Good mic. If battery runs low just plug in with cable and play attached.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Great headset for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort and distance you can walk with these bad boys. love all the HyperX headset, just simple and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    "Cloud" for a reason

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll admit, these are not the best sounding headphones out there. In fact, I had a pair of Astro A50s that sounded better than these. Funny enough, however, I returned the Astros because they were uncomfortable. Before I had this headset, I had the HyperX Cloud II's (wired) and they were incredible. This wireless version of the headphones did not disappoint. The name "Cloud" fits them well when it comes to comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Pricey but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit on the pricey side. That said it has great sound and a very decent base response. Being a wireless product you also get a very good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Super comfy and sounds great! This is my second headset from this company and my first wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson said it is comfortable and everything comes in clearly. He really likes the headset a lot

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I've used for gaming. They are super comfortable and the built quality is just perfect. And the sound is great. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Hyper X review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I havn't experienced any problems. I havn't had any static issues. The sound is good but it is not as loud as my Turtle Beach stealth 400.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great jeadset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have the wired version of this headset and I can’t tell the difference with sound. Definitely a great headset and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gamers void

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable Easy to use Sound better than most And good colors

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sound good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st pair of gaming headphones. No complaints! Sound good, battery lasts long, I like the dial volume control.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I absolutely love it. You’d have to try it to know what I’m talking about. The sound is crisp and the comfort is phenomenal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah Best Buy service is very good so it’s very item is very nice and electronic. Adam is very good and I appreciate so he’s very good. Hope everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head set

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I love this game set and my son love it a lot and it was worth the money and I recommended to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! Durable, Long Battery, and Great Bluetooth connection. The 7.1 is always on which is nice! Definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Decent headset, better than the wired

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable headset, long battery and good sound quality. the mic could be better for the price but other than that its pretty good

    I would recommend this to a friend