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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 913 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon darning my new Hyper-X headset, I first noticed the comfort of the "over the ear" cushions and the firm placement on my head with no slipping which is a major plus. The 7.1 audio is ideal for the conservative gamer, and by that I mean the volume output is subtle but satisfying allowing the game too envelope the gamer readily for a relaxed but thrilling gaming experience. The overall design and construction of the Hyper-X headset on a scale from 1 - 10 is a 9+ or, equivalent for me, are four and a half Stars which makes me a happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Great for a day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great for the first day. Light and comfy. Day two brought on audio cut outs and really loud static. Had to return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset for the price. Hyper X has excellent products, will continue to buy their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought the hyper X cloud and it wasn’t what I thought it would be took it back and purchase this one and it’s working great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Perfect headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great material. Simple to setup and use.gaming free without any wire and long usage time after charging

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always highly recommend HyperX Cloud II. Now that it is wireless, you get that amazing comfort and great sounding games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works will good so far have not issue my son is enjoying is device

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound when it comes to competitive FPS titles. And very comfortable as well!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Even better than expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connect seamlessly and have a surprisingly good range when it comes to the Bluetooth. Sound is just as good as the regular cloud 2

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, affordable, seemless wireless function, great sound quality... hands down best wireless headest

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Just what I expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this headset for a couple of days, and so far I really like it! It's comfortable and the sound quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hyperx makes great head phones and these are no different. Michael could use a little bit of work but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Easy to pair and good sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and very easy to pair. I replaced my wired Cloudx set with these and have been very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming headsets I’ve used. I wasn’t expecting it to be good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good quality, no comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Love the quality and battery life. The only downside is they hirt my ears so I returned them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Best mic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mic and better speakers good for gaming And l Iike the design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this as a gift for my daughter so she can play Fortnite on her switch with her friends and I don't have to listen to them lol

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    HYPER X CLOUD 2 wireless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So soft and nice sometimes can heat up but if u feel how nice and soft it is it’s very well worth it for a wireless headset

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones with a ridiculously long battery life. I had another pair from Hyperx that was wired, but computer problems pushed me to get a wireless pair, and I love these. Also very nice if you just want a pair of headphones you can plug in and use immediately without downloading drivers and making settings. One downside is it's not super evident when you're turning surround sound on and off. I wish it'd indicate which mode you're in beyond just trusting you to recognize it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great comfortable headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses them every day for hours and finds them comfortable plus they sound great!

    I would recommend this to a friend