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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 913 reviews
  • Rated 5 out of 5 stars

    Hyper x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the money low outside noise and amazing product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great quality, last long and have great sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming headphones best for sound and comfortable when you have it on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great head set overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far, light weight and great sound. Great for working and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awsome head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    head set has very clear sound and is very conferrable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid performer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great base, solid construction. Metal head band fits well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Another wireless letdown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pops crackles and just sucks. The wired one sounds better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good Amazing sound, very comfortable If you play fps,that’s your headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment. This was my son wanted to completed his gaming station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper X wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good wireless headphones for gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend long term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned these headphones for little over a year. I typically play tactical shooters, which require good headphones in order to hear everything. Although the sound quality is respectable, these weren't too loud. then after a while, they began to fade out at random, which was incredibly aggravating. At times, they even went entirely silent until I swapped inputs back and forth. Ideal 2/10

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper 2 wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I enjoy switching between my console with these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition, just like my wired version of this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, exactly like the wired version of these headphones. I love the volume control power and mute on the headset itself, and my only complaint is it requires a wireless dongle to be used. Outside of that the microphone works perfectly, and the quality of the headphones is very very good. I use it for gaming and video editing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good quality gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a gift for my son - This is just what he wanted. It has gotten great reviews Online through multiple sources, but I came to Best Buy since trust this provider and know they always will stand behind their products. So far this has gotten rave reviews from my son. I'm happy with the quality as it is challenging at times to get a good gaming headset.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing and dissatisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset less than 2 years ago. It ran relatively good until suddenly no sound was coming out of the headset but I could still hear the noise when I would mute the mic. I trouble shoooted for hours before raging and buying a new one. Not worth the money if it breaks this quickly. My $35 turtle beach lasted 4 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset and app

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pc app is a little hard to work but headset works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fire

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fire dope cool ............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great I bought it for a present and it's worked out really well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset! I use them for gaming and the sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Greatest wireless headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever. It’s literally cloud 2 but wireless and if you wanted to you can still plug it in and charge while using it. The range is also amazing - I can go upstairs and downstairs in the house without losing any of the audio. If I were to break this product accidentally or if any damages happened to it, I would definitely buy it again because it’s worth it.

    I would recommend this to a friend