Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 913 reviews
  • Rated 5 out of 5 stars

    My 19yr old loves it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really muffles the sound, My son loves it!!! A great gaming head phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! This is compatible with P4, P5 and PC

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound quality is an A

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great sound quality is comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyper X Cloud Wireless II

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have been great so far, owned them for a month and the sound quality has been unlike any others I’ve owned in the past few years, I’m no audio expert, but I’d take these over any other pair right now. The headset mic is good too, and sounds better than most headsets I’ve tried to use before too.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Headsets

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these for rainbow six siege these hats are a godsend if anyone’s looking for good headset for rainbow six siege these other one it works very well with the PS five also, you can walk away with the headset still stay connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s one of the best headphones that I’ve gotten..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy pick up at store locations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Wireless Headset, Although might be too pric

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a solid headset. Same good quality as there normal wireless cloud IIs. I wish the battery life was a bit better or even had a Bluetooth option to use more that just at the computer. A bit too pricey for the lack of features this offers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good! So far the battery life has been great. I game almost every night for a couple of hours at most. The battery isn’t cutting out on me. I wish the mic arm could swing out slightly more to the front of my face. It currently sits more to the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice - would get again. Works as it should........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine no issues nor any complaints nice features

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Please read all reviews from other sites as well.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using them for a couple week I have noticed that I don't like these much. In all actuality I prefer the HyperXCloud flights. The second ones are a little tight around the ears and give a little too much pressure on the head. The mic is not the best quality and for this price I wish the mic was better. They are nice quality, but they're not for me. They're too tight on the head as well as the ears. They were giving me what felt like an ear ache. I wish I could return these, but waited too long. The app of Ngenuity that comes with it isn't that good either. Sometimes randomly the headset will crackle. Then at random times I would lose all sounds and need to turn it off and back on just to get sound again. HyperX said just restart the set up process, but still didn't work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Potentially great headset but needs fixing

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good at first great feel, looked nice, but the audio was very quiet even when I put it at 100% volume so I had to use a program to raise the decibels to be able to hear at the volume I wanted, and occasionally at times my Bluetooth dongle would light up when headset was connected would disconnect for a couple of seconds and I wouldn't hear anything and it would consistently do that 3-5 time everyday. I probably got a defective one so hopefully I could replace it with one that properly works. I love Hyperx and would hate for this headset to be the reason I switch brands.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    HYPE-rx Too Quiet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your cant turn these headphones up loud enough. They're barely acceptable at full volume. If you play a game where footsteps or other quiet sounds matter these are not for you. There's no driver or utility program to adjust settings. They've made them this way to comply with World Health Organization standards that apply in other countries but not the U.S. Sales person told me the HyoerX were the SteelSeries biggest competitor. I have Arctis 7 on another setup and HYPE-rx arent even close.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones comparable to Logitech GPro

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset but ended up keeping the Logitech GPro instead. They are very comparible, however I liked teh microphone on the Logitechs just a bit more. This would still be a great purchase, as well as is a bit better value.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for Gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my fiancé and he loves them! He had corded headphones before and hated that he was so restricted, but now he loves that he can get up and go do something real quick while keeping his headphones on and staying on Discord. They’re awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is perfect if you are just starting out. It is a great headset if you can get it on sale like it is right now. Great audio and a good enough mic. Noise Cancelling is also amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall. Mic is lacking, but all wireless headset tend to. Sound quality is pretty good for a wireless pair. No EQ options, but they out of the box EQ is good enough. I do wish they had more power for volume. I had them maxed and wished for more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons loves this headset. He said he can hear his friends super clear , and his friends can hear him really good . Worried at first because it on the description was showing compatibility with PSP 5 but it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound experience

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been headset surfing for quite a while, these are one of my favorite, I used to have the HyperX cloud flights then went str8 to this one when it came out, haven’t complained since, love the sound quality on these.

    I would recommend this to a friend