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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 912 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the Cloud II Wireless Gaming Headset's exceptional sound quality, comfort, and impressive battery life. Many appreciate its wireless capabilities and lightweight design. Some customers have expressed concerns regarding the volume, price, connection stability, software, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 912 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless Gaming Headphones for the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the HyperX corded headphones until my kitten chewed through the cord. These wireless ones have superior sound, a better mic, and is more versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Battery Life; Wired Has Much Better Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent all-around wireless headphones with good battery life. Only complaint I have is the lows dominate. The wired version I would give 5 stars due to a more balanced sound profile.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Glasses users

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the only pair out there I can where with the style of my glasses. The headphones seemingly place no pressure on the frame. Comfy and light as heck. Give ‘em a try why don’t ya.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have the older version that was wired. This pair is way better as I don’t have to deal with tangled wires! Also the battery life is better than I thought it would be!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this headset! It does get a little hot but I ordered some nice ear pads to replace them that are much better! These combined make the perfect headset. The sound is also amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice lil pair of noise makers for your ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light and comfortable. Happy with the purchase. 2nd headphones from hyperX. First ones lasted about a year, hopefully these are a lil more durable.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son to use with his computer for online college courses as well as his PS4. He really likes the fact that they are wireless and is happy with them so far. Have only had them for a few weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for gaming. Got these for my daughter and she hasnt complained about them like she did with razer kitty Bluetooth. They have a better overall sound for games and music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yeah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality headset, best one I ever had , previously had another hyper X headset. Charger cable head was tight fit... almost feel like it might cause damage, but i have another cable that fits well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great after extended use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to use even after extended use. Issue with wireless cutting off but may have been due to wireless extender overheating on PC.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headset, mic stopped working properly.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset Mic stopped working a few weeks after purchase. Signed up for Best Buy account dealio and was able to exchange it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good, when it works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair of these I've had. The first I had serviced after about a year the audio kept cutting out on me when watching videos on netflix, youtube, etc. I got a second pair and the same thing keeps happening. I got a pretty beefy gaming system; along with a gigabit internet connection with only myself on it on a wired connection. Not sure why it happens. Sometimes unplugging and plugging the dongle back in helps; sometimes it doesn't. Will be going back to a wired connection instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boyfriends christmas gift .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its looks very nice great quality! hes been talking about getting these headphones so i got them for him cant wait to see his reaction

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping for a better experience based on the reviews, but unfortunately that was not the case. The mic quality was severely lacking, and didn’t even work at all 75% of the time. There were mic volume issues and feedback issues. The comfort level was also not to the level I expected. I will be returning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that work flawlessly even being wireless. Better than the Razers I had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worthy of regular gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im a very audiophilic and particular about my headsets so ill set this at a 3 works fine for regular gaming just frequency pickup doesnt match my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    READ BEFORE BUYING

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coming from HyperX Cloud Alphas as I felt like wireless would be convenient. However, if you don’t really NEED wireless, I recommend getting cloud alphas. The wireless version was a bit small and felt cheaper despite the fact that it is $50 more expensive than the wired cloud alphas. Also I should mention the charging cable is like a foot long and there is white noise which I found was normal apparently.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have for hyperx fans. it's as good as the wired version and has a long battery life main thing that i hate is the volume wheel breaks easily

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds really great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality sound is actually astonishing, 0 regret totally recommend this headset!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using corded headsets for years and I’m glad I switched and don’t have to worry about that anymore! Battery life lasts me about 3 days. Definitely recommend

    I would recommend this to a friend