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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 913 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great, easy install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great sound and no issues so far. Easy hook up/install. The only negative is the USB charging cable is very short. They should include a 6 foot cable so you can wear it while its charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming Head Gear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson for Christmas. He had previously had a set & loved them. Would recommend. Quality is good and the pricing is fair. Id give them a high rating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I can hear you!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and noise cancellation that really immerse you into your adventures and can give you the upper hand in tight FPS matches. HyperX always gives great quality products, time and time again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless gaming headset. We use for a desktop pc and the sound and mic clarity are great compared to cheaper model gaming headsets. The construction is robust as well with metal rather than plastic at maximum stress spots.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    perfect for anyone with glasses

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones is amazing, I tested it by playing on my laptop, I recommend it! If you have glasses like me, I recommend this headset which the cushion it is super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Title?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable pair i tried on at best buy i just watch anime on my computer so needed a wireless to lay back in bed only cut out 1 time for a few seconds. Had to send corsair hs70 pro in for rma so i bought this one instead.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, don't really use the mic on it but other than that the headset is great. Keep running into a odd issue now and then where the headset just cuts out but turning it off then back on fixes it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been gaming for years now with different headsets now. This headset really gives you a surreal experience. Although a bit pricey but worth it in my opinion. It is also very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless Gaming Headphones for the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the HyperX corded headphones until my kitten chewed through the cord. These wireless ones have superior sound, a better mic, and is more versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase I’ve made in a minute lol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, I never really saw the lore in buying expensive ones but I’m glad I did, it’s gonna sound dumb but my gameplay has definitely improved and I’m able to win a lot more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    son loves them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son. He loves them. He said they are better than the turtle beach ones. The only thing I don't like about it is when I talk to him he can not hear me. Which could be one of the reason he likes them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    beware of possible mic problem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic stopped working sometimes after two years (when I finally feel like its too many times for me, its like three days out of warranty). When it stopped working, it's so frustrating. I had to plug in and out the mic (firmly attached for sure but doesnt matter) and turn the headset on and off so many times; sometimes it works, sometimes it doesn't. It's such a headache! I'm now permanently traumatized by detachable mic....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 users beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every since the aquisition from HP inc the Dip in quality has been very noticable. The microphone ,for instance, will randomly cut out and just refuse to pick up sound. This is because the noise suppression is at Odds with the built in Ps5 noise suppression causing constant mic cut outs. Hyper X does not allow user’s to turn off noise supression either so your stuck with a micless headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stinkin Cozy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Best headset I have ever owned. Great quality and sound. Wireless has not trouble and the wireless adapter does not block other ports. Man oh man these are “Stinkin Cozy”.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok, not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Have to have the mic near your mouth for it to work. Sometimes has a echo when you are talking. Overall its ok but not worth the money i spent. Gonna look for another headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Glasses users

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the only pair out there I can where with the style of my glasses. The headphones seemingly place no pressure on the frame. Comfy and light as heck. Give ‘em a try why don’t ya.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have the older version that was wired. This pair is way better as I don’t have to deal with tangled wires! Also the battery life is better than I thought it would be!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Battery Life; Wired Has Much Better Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent all-around wireless headphones with good battery life. Only complaint I have is the lows dominate. The wired version I would give 5 stars due to a more balanced sound profile.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son to use with his computer for online college courses as well as his PS4. He really likes the fact that they are wireless and is happy with them so far. Have only had them for a few weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for gaming. Got these for my daughter and she hasnt complained about them like she did with razer kitty Bluetooth. They have a better overall sound for games and music.

    I would recommend this to a friend