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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.6 out of 5 stars with 221 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers appreciate the Cloud III S Wireless Gaming Headset for its sound quality and comfort. Many users are very satisfied with the battery life and quick connectivity. Some customers have noted that the headset can cause ears to get a bit warm and that it is heavier than average headsets. The microphone and understated design are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 221 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Sounds great and good battery but...

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Audio is good but need to use the DTS app and not ngenuity. Needed to adjust the audio with APO but it sounds great now. Only issue is in 2.4ghz connection it has some audio glitching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best birthday present!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the birthday present he asked me for. He loves it and he is very happy with it. The quality of it is superior to all the ones he had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, perfect for all kinds of gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones, easy connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and being wireless helps a lot, no more running over cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very solid I would recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset on WiFi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset when used with the WiFi toggle. Did not work Bluetooth. Kept going in and out and had severe lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them for remote work. They have been great. Very comfortable on my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great, but they are horrible without the NGenuity software. The software is going through an upgrade and the beta version is not the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with my singing and can hear so much more clearly and have loads of sounds that make me smile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with product for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with battery life. Very reliable. Reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headeset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really likes this headset. The removable mic is a bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic actually works vs a lot of other cheaper options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    character limit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    character limit character limit character limit go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome, as expected. Definitely worth the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones Mic Noise Cancellation Does Not Wo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice headset. Pulling back 1 star because i was expecting the mic to be better with noise cancellation but it does not work very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself was good. But the customer service I received in store was atrocious. I stood in pick up for over 15 mins without a simple greeting or acknowledgement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for my don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase! My son needed a good pair of headphones for his PlayStation and he thanks me every 5 minutes, I got them for Christmas

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    waste of time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dongle stopped working and theres nowhere to buy a replacement besides ebawhich just makes the headset useless since it cant be used wired and when you use the bluetooth feature the audio is scratchy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Actually Real Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Not like the fake airpods best buy sold me a month ago, I lucked out this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I love that you can change presets so far no complains.

    I would recommend this to a friend